Apple Rehab Middletown

    600 Highland Avenue, Middletown, CT, 06457
    4.3 · 6 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Great amenities but dangerously understaffed

    I appreciated the clean, well-managed facility - very nice private rooms, excellent food, daily/strong physical therapy, active residents, movie theater and live entertainment; housekeeping is hardworking and many aides are loving and responsive. However, it's dreadfully understaffed: nurses are overworked and sometimes rude, call buttons are slow, and security is lax (unlocked front door, no sign-in); administration was defensive. Despite the amenities, I would not return or recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.8
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      4.3

    Location

    Map showing location of Apple Rehab Middletown

    About Apple Rehab Middletown

    Apple Rehab Middletown sits at 600 Highland Avenue in Middletown, CT and has 70 certified beds, though the daily census usually shows 65 residents. The place provides different care levels depending on each person's needs-there's assisted living, independent living, memory care, long-term nursing care, short-term rehab, home care, respite stays, and a specific unit for those needing help after illness or surgery. They've got a memory care wing for dementia and Alzheimer's, as well as sub-acute care for those with more complex medical needs, plus services like IV therapy and Parkinson's management with the LSVT method, and they're used to working with TPN (total parenteral nutrition) patients. The staff includes CNAs, dietitians, case managers, social workers, a therapeutic recreation director, spiritual support, and 24-hour nurses, with consulting physicians and therapists coming in for physical, occupational, and speech-language therapies-there's even a big gym for rehab and all sorts of therapy specialties, like mobility retraining, balance, bracing, prosthetics, and cognitive programs that help with memory and communication. For activities of daily living, residents get help with eating, bathing, dressing, and if folks are there for therapy, they'll work on things like meal prep, speech, swallowing, and getting back to everyday routines, and they do family discharge planning and safety checks for going home. People have said the staff are knowledgeable and friendly, and folks can tour the building, meet the team, and see the amenities-these include freshly renovated rooms, flat-screen TVs, electric beds, telephones, wireless internet, and fine dining. That said, the latest inspection reported 49 total deficiencies, some about care quality, environmental controls like pest management, and resident rights around things like administering their own medicine, and the nurse turnover rate stands at 46.4%, with an average of 3.06 nurse hours per resident daily. The owner is Brian Foley, with Ryan Vess running things since March 2013, and it operates as part of the bigger Apple Rehab family. Special programs aim to help residents regain independence quickly, with a focus on recovery for everything from joint replacements and strokes to cardiac events, and even though people often share good experiences, the record does show some quality, environmental, and resident rights issues still need attention.

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