Cassena Care at New Britain

    66 Clinic Dr, New Britain, CT, 06051
    3.6 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean caring staff, rude communication

    I've had mixed experiences. The facility is older and not pretty but very clean; nurses, the APRN, weekend PT and bilingual staff were attentive, efficient and caring, discharge help was excellent, and my brother is getting the care he needs - food was decent. However I encountered unacceptable, rude communication (including from director Michelle Reardon and a receptionist) and even heard staff use hurtful language, so I can't fully recommend it.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.1
    • Meals

      4.0
    • Amenities

      3.6
    • Value

      3.6

    Location

    Map showing location of Cassena Care at New Britain

    About Cassena Care at New Britain

    Cassena Care at New Britain is a nursing care facility at 66 Clinic Dr, New Britain, CT 06051, and it holds a Chronic & Convalescent Nursing Home license, number 002413. The community specializes in skilled nursing and rehabilitation care, offering services for people who need long-term or short-term assistance. Staff members have special training to help people with dementia, memory loss, and Alzheimer's, and they make use of color-coded rooms, secure walking paths, and alarmed exits to keep residents safe, especially those with memory issues, and there's also a courtyard for safe outdoor time. Residents can bring their pets, and the facility is pet-friendly, which some people find comforting. They've got programs for brain health and activities like brain games to keep minds sharp, plus daily living assistance for those who need help with things like getting dressed, eating, or bathing. Community dining brings people together, while amenities and services, including emergency call systems and routine well-being monitoring, keep everyone comfortable and as healthy as possible. Cassena Care at New Britain designs care plans based on individual needs, and they work to help residents stay as independent as they can. The staff speaks English, and the facility follows accreditation standards from organizations like The Joint Commission (TJC), Center for Improvement in Healthcare Quality (CIHQ), DNV, and Healthcare Facilities Accreditation Program (HFAP). They have a focus on personalized care and programs unique to Cassena Care at New Britain. Right now, they're not taking new patients.

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