The Summit At Plantsville

    261 Summit St, Plantsville, CT, 06479
    3.8 · 66 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff, deadly systemic neglect

    I had a mixed, painful experience. The staff - nurses, therapists, front desk and recreation - were often kind, responsive and went above and beyond; therapy helped my mom regain mobility and the facility can be clean, welcoming and well run for short-term rehab. But I also witnessed serious neglect, poor procedures/communication, repeated quarantine/COVID mishandling, residents left unattended and soiled, dehydration/malnutrition, and my loved one deteriorated and died while administration seemed to prioritize money. I would cautiously consider this place only for short-term rehab; I would not trust it for long-term care without clear, verifiable improvements.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.7
    • Meals

      2.5
    • Amenities

      3.7
    • Value

      3.0

    Location

    Map showing location of The Summit At Plantsville

    About The Summit At Plantsville

    The Summit At Plantsville sits at 261 Summit Street in Plantsville, CT, and offers retirement living choices focused on health and well-being, giving folks a place where they can get different levels of care depending on what they need, and you'll find assisted living, independent living, memory care, continuing care, nursing homes, and even home care and respite care all in one community, which means you don't need to move around for care if your needs change, and there are tours available for people who want to come by, see everything, meet the staff, and figure out what daily life might feel like. The facility has an "Our Approach" section with details about their care philosophy and a special Passport™ approach that's centered on each person's unique health needs, and since it's part of National Health Care Associates, residents get access to extra services in the whole network, like therapy, telehealth, diagnostics, and allied care.

    The Summit At Plantsville puts a big focus on healing and day-to-day enjoyment, so you'll see lots of daily activities like arts and crafts, games, outings, gardening, exercise groups, pet therapy, and even religious services, and there's a guest relations department that helps families and visitors, making it easier for folks to come during the visiting hours from 8am to 8pm or to do a virtual visit if that's easier. Rooms have electric beds, private or semi-private furnishings, flat panel TVs with cable, phone, and free Wi-Fi, plus there's a barber and beauty shop, gardens, outdoor courtyards, family lounges, a family library, and plenty of places to relax. You'll find banking, newspaper and mail services, a security system, housekeeping, laundry, and an enhanced menu with always-available food choices, which helps keep life comfortable and pleasant.

    The facility has a secured dementia unit, around-the-clock care for chronic illness or disabilities, short-term and long-term rehab, IV and therapy services, TPN (total parenteral nutrition), and hospice care, meaning that folks with complicated health needs can stay in the same place and get all the help they need, and the Center for Health and Rehabilitation focuses on both the clinical side and comfort, with nicely decorated areas and staff who pay attention to both medical care and quality of life. The Summit At Plantsville also posts its job openings with benefits on a Careers page, making it a choice for folks interested in working in senior care. They've got an admissions application process and information available about the community, their approach, and daily life, plus a map of the campus for anyone who wants to get familiar before visiting.

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