Evergreen Center for Health & Rehabilitation

    205 Chestnut Hill Rd, Stafford Springs, CT, 06076
    4.4 · 95 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Good short-term rehab; staffing concerns

    I placed my mom here for rehab and overall I'm pleased - the building is very clean, staff are warm, kind and professional, therapy was excellent and she's settling in and regaining strength. Admissions and communication were easy and staff generally keep families informed, and residents seem happy. On the downside there are staffing shortages at times, occasional medication or bathing delays, some laundry/missing-item issues and spotty food/diabetic meal quality; I also noticed a few safety/communication lapses. For short-term rehab or memory care I'd recommend it, but I'd be cautious about long-term placement until staffing and management issues improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.39 · 95 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      3.3
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Evergreen Center for Health & Rehabilitation

    About Evergreen Center for Health & Rehabilitation

    Evergreen Center for Health & Rehabilitation sits in Stafford Springs, CT, and offers 180 certified beds for residents who need different types of care, with some folks coming here for short-term rehab after a hospital stay, while others stay for longer periods if they need extra nursing help or long-term support. The place has a pretty clean and sparkling look inside, plus beautiful grounds outside with space to enjoy some fresh air when the weather is nice. People who live here often use the services for dementia care, IV needs, general counseling, and more medical and therapy services, with the staff aiming to treat everyone like family and maintain a respectful, caring environment, although inspections have shown there've been challenges, especially in infection control, where the facility was cited under F0880 and has had 24 deficiencies noted in recent reports.

    Evergreen Center focuses on rehabilitation and health care, providing a range of therapies and post-acute care options, and there's a therapy department that's become recognized for helping people recover and build up their strength after illnesses or injuries, and the team here works to help guests become a better, brighter, and stronger version of themselves, often using daily activities and events to keep folks engaged, elevated, and inspired. You'll also find a continuum of services thanks to an extended network and affiliate partners, which means residents might access things like telehealth visits, diagnostics, home care, and even hospice if needed, and staff use a Passport™ approach that's meant to match each person's unique care needs.

    The facility is managed under National Health Care Associates, Inc., with indirect owners including Cedar Hill Capital Associates LLC and the David Ostreicher Family Trust, while Mydert Holdings LLC and Zadun Holdings LLC hold the liability stakes, and managerial control switched to Thomas Gilmartin as of October 2024, after the place changed hands within the last year. Evergreen Center's for-profit structure as a limited liability company means it follows certain business practices, and as part of its operation, it stays under federal CMS standards for infection prevention and quality measures, even though inspection history shows there have been gaps in infection control and maintaining quality care at times. The nurse turnover rate here stands at 40.3%, a bit above the Connecticut average, but there's no posted data on nurse hours per resident or average number of residents daily.

    Evergreen Center links up with the Connecticut Association of Health Care Facilities Inc. and aims to provide a safe, bright, and supportive living space, while also offering amenities common for long-term stays, post-acute rehab, and specialized programs designed for both physical healing and personal well-being, and the administrator keeps available for help or questions if needed.

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