Complete Care at Fox Hill

    1253 Hartford Turnpike, Vernon Rockville, CT, 06066
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff, great rehab, inconsistent

    I had a mostly positive experience: staff were caring and compassionate, residents were treated like family, therapy/rehab was excellent, admissions/administration were helpful, and the facility was generally clean. However, staffing and consistency are issues - I observed understaffing, occasional rude or neglectful behavior (slow call-bell response, hygiene lapses, missing items), and an outdated building with mixed food and communication. Overall I would recommend for short-term rehab and family-focused care but advise confirming current staffing and communication practices before committing long-term.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.54 · 167 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      2.5
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Complete Care at Fox Hill

    About Complete Care at Fox Hill

    Complete Care at Fox Hill offers both assisted living and memory care for seniors who need support in daily life, and even though no official information is easily found about the place itself, what's clear is that the facility focuses strongly on care for folks with cognitive issues by having memory care features designed for those challenges. Residents have access to activities like social events, recreation programs, and scheduled entertainment, including movie nights and community-sponsored events to help keep people active and connected. Wellness programs at Fox Hill aim to help residents stay as healthy and independent as possible, with each person getting a personalized care plan based on their own needs, which can include help with bathing, dressing, medication management, and other everyday activities, plus more advanced care for those who need it.

    The community at Fox Hill has a skilled nursing facility section for people who have more serious health problems, and staff at the facility work with healthcare providers to coordinate care. Residents live in furnished rooms with the option for a phone and get access to an on-site barber and salon for personal grooming, as well as laundry and housekeeping services, so folks don't have to worry too much about the chores. The kitchen staff prepares meals and manages service in the dining area, taking care to follow special dietary needs like diabetes or food allergies.

    Transportation and parking are available for outings, doctor visits, and trips to see nearby attractions, so getting out isn't a problem, and move-in help is offered to make settling in easier for new residents. The site features a pleasant environment with gardens and safe walking paths that are accessible for everyone, and there's an emergency alert system set up for safety. Other amenities include an arts room, and the community tries to give residents chances for socializing and personal enjoyment. Supervision is available around the clock, with a 24-hour call system for anyone who needs assistance day or night, and the whole place is meant to feel safe and comfortable, with all services aimed at giving every resident the support they want and need as they get older.

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