Bayview Health Care

    301 Rope Ferry Rd, Waterford, CT, 06385
    3.0 · 33 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent rehab but unsafe management

    I had a mixed experience. The rehab team, nurses, physicians and therapists were exceptional-compassionate, skilled, and helped my father improve; the facility was clean and caring in many departments. However, chronic understaffing, empty nurse stations, missed meds, long waits, poor communication and unresponsive administration led to neglected care, safety incidents, worsening wounds and ultimately I moved my mom and reported concerns to the state. I'd recommend their rehab staff, but be very cautious-management and staffing issues put residents at real risk.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.97 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.0
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Bayview Health Care

    About Bayview Health Care

    Bayview Health Care sits at 301 Rope Ferry Rd in Waterford, Connecticut, and has 127 certified beds, usually caring for about 112 residents each day, and the place has been under Athena Healthcare Systems since July 2005, offering skilled nursing and intermediate care especially for those who are very frail or need help between hospital and home with short-term rehab, long-term care, dementia care, hospice, and respite services, so folks find different levels of help all in one spot, and they keep nurses on staff around the clock for 24-hour skilled nursing care, but the nurse staffing level averages 3.48 hours per resident each day, which is a bit below the state's 3.8 averaged, and their nurse turnover rate sits at 39.8%, a bit above the state's 38.9%, so there are changes in staff more often than some places, yet the facility has a full set of professionals including occupational therapists, physical therapists, certified nursing assistants, and dietary folks, all focused on treating everyone with dignity, compassion, and respect as best they can. There are programs for residents with behavioral health needs, memory care, pain and wound management, and short-term or long-term rehabilitation, plus home health and hospice programs, and they try to involve families in daily life and care decisions, with an emphasis on letting each person keep as much control over their life as possible, but inspections have brought up some issues, like 23 deficiencies reported overall, two of them infection-related, one (F0880) about not fully following infection control plans which had the potential to cause more than minimal harm but didn't actually hurt anyone, another (F0758) on not giving gradual dose reductions or trying non-drug methods for psychotropic medications, and a third (F0578) on not always honoring each resident's right to request, refuse, or stop treatments or join in decisions, though none of these led to actual harm. Amenities include beautifully decorated rooms, a clean, homelike setting, laundry service, and the facility offers resources like a health library, a symptom checker, and behavioral health learning centers, plus they're supported by the HRSA and Mental Health Parity Act, so folks get some extra help, the staff speak English, and the facility works to keep daily routines enriching, friendly, and safe, aiming to treat everyone with kindness and respect throughout their stay.

    People often ask...

    Nearby Communities

    Assisted Living in Nearby Cities

    21 facilities$5,761/mo
    28 facilities$5,626/mo
    20 facilities$5,800/mo
    28 facilities$5,590/mo
    39 facilities$5,332/mo
    34 facilities$4,826/mo
    33 facilities$4,826/mo
    33 facilities$4,826/mo
    27 facilities$4,658/mo
    13 facilities$4,944/mo
    25 facilities$4,830/mo
    © 2025 Mirador Living