The Gardens of Eastbrooke

    201 Sunset Dr N, Casselberry, FL, 32707
    3.7 · 44 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Kind caregivers, serious operational concerns

    I'm torn. The caregivers (Courtney and Nurse Kim especially) are warm, loving, and skilled, the memory-care programming and activities are engaging, and the renovated, bright setting feels home-like. But chronic understaffing and turnover, spotty management/communication, hygiene/odor and pest issues, medication/care lapses, and billing/laundry problems make me hesitant to fully recommend.

    Pricing

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    Amenities

    3.68 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      3.3
    • Amenities

      4.0
    • Value

      2.7

    Location

    Map showing location of The Gardens of Eastbrooke

    About The Gardens of Eastbrooke

    The Gardens of Eastbrooke sits in Casselberry, Florida, and serves seniors aged 55 and up with a peaceful, resort-like setting with a coastal-style design, gray roof, lush landscaping, and inviting red double doors. Residents find both indoor and outdoor common areas, including a secure courtyard with winding walkways, green lawns, and decorative fencing where folks can get fresh air and stretch their legs without worry, and there's plenty of parking and a covered porch with ceiling fans and seating that makes for a nice spot to relax. The community cares for people at different stages, offering independent living, assisted living, nursing care, home care, senior apartments, adult day care, respite, and a memory care area in a purpose-built building designed for Alzheimer's and dementia, with safety features like alarms and bracelets to prevent wandering, even for those with major behavioral concerns-they look after folks who sometimes wander or display unusual behaviors, and staff help remind residents about daily grooming and toileting.

    Private and semi-private suites come with comfortable beds, recliners, ensuite bathrooms, and calming or themed artwork, with some rooms set up with vanity areas or matching nightstands, all unfurnished so folks can personalize their spaces, plus there's an office and salon called The Gathering Place and a cozy, well-decorated reception area, and Wi-Fi and high-speed internet for residents to use. There's a full-time activity director who organizes a wide range of programs, like stretching, Tai Chi, yoga, art and cooking classes, brain fitness, gardening, intergenerational visits, trips, Wii Bowling, trivia, pet therapy, music, aroma therapy, and options for both in-house and off-site devotional services-plus, every activity gets tailored to the interest and abilities of residents, including special options to help people with Alzheimer's and dementia keep their minds sharp, like the STAGES? Program.

    The staff include licensed nurses 24 hours a day and are trained to handle Alzheimer's and dementia care, alongside visiting doctors, dentists, podiatrists, physical, occupational, and speech therapists, and they're ready to provide diabetes care, medication help, insulin, blood glucose checks, transfers, and heavy, medium, or light care based on what every person needs, along with ADL assistance for dressing, bathing, medications, mobility, and housekeeping.

    Meals are planned and made by chefs and meal planners, provided for guests in restaurant-style dining rooms, with options for special diets like low sodium and low sugar, and snacks and room service are available as well-these meals have received awards, too, and the staff's friendliness and the activities have been recognized. Residents can get help with hair and beauty at the on-site salon, take part in hospice or respite care, and use transportation services either for free or, sometimes, at a cost when needed. Pet owners can bring their companions, and the building allows outdoor smoking. The Gardens of Eastbrooke accepts private pay, Medicaid and Medicaid Managed Care, VA benefits, and long-term care insurance. Residents can also get care home and residential options, and the staff aim to treat each person like a member of their own family, focusing on comfort and respect every day.

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