Palm Terrace of Clewiston

    301 Gloria St, Clewiston, FL, 33440
    2.6 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Poor care, dirty facility, unresponsive

    I moved my mother in (she has Alzheimer's) and was very disappointed. Communication is poor - calls not returned, medical updates missed and records mishandled - and the building felt dated with urine odor, pests and rooms that weren't clean; residents parked in hallways in wheelchairs and activities were sparse. Staff is inconsistent: a few nurses and employees were helpful and conscientious, but many were unresponsive, rude or careless (including the DON). I'm pulling my mom out.

    Pricing

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    Amenities

    2.62 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.8
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      2.6

    Location

    Map showing location of Palm Terrace of Clewiston

    About Palm Terrace of Clewiston

    Palm Terrace of Clewiston is a senior living community sitting at 301 Gloria St. in Clewiston, Florida, and it's got 155 beds in a nursing home setting that focuses on skilled nursing, long-term care, and rehab services, so it helps people who need steady medical care and support for day-to-day life, and it's managed by Purple Door, LLC, with physician-led support for counseling and psychiatric care, which means residents have help for both physical and mental needs. The community has several living options, including independent living for active seniors-usually those 55 or 62 and older-plus assisted living, and memory care for folks who have Alzheimer's disease or dementia, and the memory care features layouts and routines meant to reduce confusion and keep residents safe from wandering, but the cost for memory care is often about three times higher than for those needing regular health care.

    People can pick from a range of studio room layouts, and the amenities include housekeeping, laundry, and prepared meals-usually one or two a day-with nutritious food planned by chefs, and these services sometimes come all-inclusively or you pay extra, depending on what's needed, plus there are on-site laundry and support services to help families. Social activities get offered for residents in all types of care, whether they're in assisted living, memory care, or independent living; these activities try to keep everyone engaged socially, physically, mentally, and emotionally, and there's always someone around since support goes round the clock. Palm Terrace of Clewiston also provides home care services with trained aides and has residential care homes set up for shared living in a neighborhood feel.

    The staff get noticed for being joyful, helpful, and kind, working to create a friendly atmosphere, which means most folks feel comfortable talking to them and asking for help. The community's ranked 1st out of 2 senior communities in Clewiston, even though statewide it sits further down at 2136th out of 2240 in Florida according to proprietary scores, and while its community rating is 5.2 out of 10, its Google review rating is lower, at 1.9 based on seven reviews, so people's impressions do vary. Reviews use My Caring Plan's scoring system, so you'll want to look those over if that's important. Palm Terrace of Clewiston tries to offer a variety of housing and care choices, with long-term care as its focus, and it operates as a retirement community and a nursing/rehab center, so seniors and families can match services to what works best for them.

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