Carlton Shores Health and Rehab Center

    1350 S Nova Rd, Daytona Beach, FL, 32114
    3.1 · 49 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unresponsive staff and unsafe care

    I placed my mother here for rehab and was mostly disappointed. Staff were often unresponsive and short-staffed - call buttons unanswered, long waits for assistance and pain meds, delayed/withheld medications, poor wound and hygiene care, and a fall that was mishandled. Communication and management were inconsistent, staff could be rude, and there were safety/maintenance issues (open doors, broken A/C, strong odors). The physical therapy team was excellent and a few caregivers were compassionate, but overall I would not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.08 · 49 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.7
    • Meals

      2.9
    • Amenities

      2.4
    • Value

      3.1

    Location

    Map showing location of Carlton Shores Health and Rehab Center

    About Carlton Shores Health and Rehab Center

    Carlton Shores Health and Rehab Center stands as a place where people usually go if they need help recovering after a hospital stay, or if they need skilled nursing care, and there's this focus on making sure people feel respected, comfortable, and treated with dignity. The staff call what they do "The Carlton Shores Way," and from what people say, that means they take time to build a care plan just for each resident right when they arrive, paying attention to physical needs, emotions, and social life, too, and everyone tries to treat the residents like family, with warmth and a gentle touch. Carlton Shores stays open for visitors every day from 10:00am to 8:00pm, so families can stop by, and they use a bridge program to help people go from hospital care back to their own home safely, trying not to rush anyone, making sure the move is as smooth as possible.

    The place has private suites, companion suites, and rooms always have their own bathrooms, and anyone with a wheelchair should find it easy to get around the wide halls and open spaces. There's air conditioning, a good amount of parking out front, and spots for resting, plus Wi-Fi everywhere, and a quiet library if you want a peaceful afternoon. You'll see a beauty shop for haircuts or grooming, a chapel with pastoral care for those who want it, and a nice patio and outdoor area that people call picturesque, where you can sit outside if the weather's nice or join in some activities. There's also a diner with a 50's theme and daily happy hours, and meals can be served in an exclusive dining room, at a smaller table, or in your own room if you'd rather not go out. The kitchen staff can work with dietitians to make meals that fit special diets.

    Medical care here includes skilled nursing, rehab therapy, occupational and physical therapy, speech therapy, and even complex wound care; a state-of-the-art therapy gym with an anti-gravity treadmill and a full ADL Suite helps folks get back on their feet if they've had surgery or a stroke. Some people come for short stays and rehab, while others stay longer; there are both short-term and dedicated subacute care units. Residents can try chair yoga, morning stretches, arts and crafts, games, movies, trivia, and community outings, which helps folks stay active and social, and the staff offer mental health support. There's transportation for appointments or outings, and families can hold meetings with staff using video chat if they can't make it in. Laundry, housekeeping, 24-hour nurse coverage, emergency call systems, and furnished rooms all come standard, and people can choose between private or companion suites. The recreation calendar is pretty full, and the whole building's kept clean, safe, and well-staffed, with high standards for care.

    Carlton Shores has a 4-Star rating from CMS, showing that the facility scores well on inspections and quality measures in Florida. Staff here take pride in a culture built on empathy, teamwork, and respect, and anyone working here gets chances for learning, advancing, and enjoying good benefits. The building itself feels both modern and a little nostalgic, with cozy corners and newly renovated features under what they call their "Timeless Elegance" style, and everything's meant for healing, security, and comfort while people recover or call the place home.

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