Bartram Crossing sits in Jacksonville, Florida and runs as a non-profit corporation linked with Genesis Health Inc. and Brooks Skilled Nursing, Inc., both holding full ownership stakes, and while it's got a good lot of services, it's also run into compliance issues over the years, like not always telling families about how long a bed will be held during a hospital stay or giving timely notice about resident transfers or discharges, and there's been a deficiency noted about following nutrition and dietary standards; none of these caused direct harm, but they showed room for better handling. Jennifer Allen, Marc Lei, and Chonglun Xie have held steady managerial roles across recent years. The building holds 100 certified and licensed beds with 61 apartments, offering studios, one-bedrooms, and two-bedrooms, and keeps a nurse present at all hours, but nurse turnover clocks in at 33.6% which is worth noting, even though residents do get 4.65 nurse hours per day.
Here, folks can pick assisted living or Alzheimer's care and can use short-term or long-term care services, including specialized help for stroke, orthopedic rehab, or more complex medical needs. The campus features safe walking paths, scenic pond views, and both outdoor courtyards and an activities center, with a barbershop, hair and nail salons, and fitness center available as well. There's restaurant-style dining, private rooms with private bathrooms, kitchens or kitchenettes, laundry and housekeeping, and round-the-clock safety features like an emergency call system, plus washers and dryers. Services stretch from medication support to wound care, continence care, IV feedings, diabetic and oxygen management, therapy programs, and hospice care, all backed by a skilled team-physicians, nurse practitioners, registered nurses, licensed practical nurses, CNAs, therapists, dieticians, and support for personal and social needs.
There's WiFi, cable TV, a dining room, guest parking, and common lounge spaces, and residents have social and wellness programming, arts and crafts, education, and transportation for outings, plus activities planning to help keep folks independent. Amenities include walking trails and a game room, and residents' families can join care plan meetings. For medical care, podiatry, post-surgical care, speech therapy, rehabilitation for injury or illness-including stroke, brain or spinal cord injury, cancer, cardiac rehab-are part of what's available. Payment options cover long-term care insurance and various plans; the facility has an established tradition in the community for advice on planning and supporting resident and family needs, and it received the Silver National Quality Award in 2018. Nearby services are easy to reach, with grocery stores, coffee shops, restaurants, pharmacies, gas stations, and banks close by.