The Terrace of Kissimmee

    221 Park Pl Blvd, Kissimmee, FL, 34741
    2.7 · 74 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Mixed care, understaffed, unsafe communication

    I had a mixed experience: some nurses, therapists and front-desk staff were excellent and rehab helped, but chronic issues-poor communication, medication delays/withholding, understaffing, hygiene neglect (bedsores, infections), lost belongings, and restrictive/limited visitation-left residents unsafe. Use extreme caution; I would not send a loved one without verifying current staffing and care practices.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.73 · 74 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.7
    • Meals

      2.1
    • Amenities

      2.7
    • Value

      1.6

    Location

    Map showing location of The Terrace of Kissimmee

    About The Terrace of Kissimmee

    The Terrace of Kissimmee has a pleasant and cheerful staff who treat residents kindly and look after their needs every day, which makes for a welcoming and friendly place to live, and people always seem to appreciate the gentleness that fills the halls. This community has earned awards for its social, mental, physical, and emotional activity programs, and they make sure people have a reason to get involved, whether that's with games, music, arts, walking paths, or just chatting together in the gardens or in the community room, and you'll often find someone in the activity room or even playing the grand piano in the lobby. The staff help with bathing, dressing, medications, and day-to-day living, and there's a strong nursing team with 24-hour care and board-certified doctors, psychiatrists, therapists, social workers, registered dietitians, and certified nursing assistants, and if someone needs non-ambulatory care, physical therapy, occupational therapy, speech therapy, or even in-house dialysis, those medical services are available right on-site, and the nurses work long shifts, twelve to sixteen hours, so there's always skilled care nearby when needed.

    People living here get chef-prepared meals with fresh ingredients, and special diets are handled, too, and the dining room always smells good while folks enjoy nutritious food together, and you'll find meals planned by professionals who know how to keep things both healthy and tasty. The place has independent living, assisted living, memory care for Alzheimer's or dementia, home care, nursing homes, senior apartments, and care homes, so seniors with different needs can all find the right support, and there are options for short-term rehab, long-term stays, inpatient and outpatient subacute care, respite care, hospice, and even more services that come up when needed. The facility accepts Medicaid, Medicare, hospice insurance, and private insurance to help with payment.

    Inside, each private room gives people their own bathroom, cable TV, kitchenette, phone, air conditioning, and Wi-Fi, and rooms come furnished. Outside, people enjoy gardens, courtyards, walking paths, pond views, a gazebo, and plenty of outdoor seating if they want fresh air. The building offers many community spaces, including a library, movie nights, fitness room, activity and game rooms, a spa room, and more, and residents can help run some of the activities themselves. Housekeeping, laundry, move-in coordination, concierge, and family support services help people settle in and keep things clean, and there's an emergency alert system with a 24-hour call response, so help is never far off, and you'll notice the community welcomes wheelchair users, too. Folks will see the main entrance, lobby, wide corridors, comfortable resident rooms, and therapy gyms for both occupational and physical therapy. The staff coordinate transportation and parking for customers and visitors, and you never feel lost with signs pointing the way.

    The Terrace of Kissimmee stays focused on each person's comfort and health, providing personalized care that fits what's needed, and the environment feels homelike, not clinical, making it easier for people to feel at ease, whether staying for a short time, for rehab, or living there for the long haul.

    People often ask...

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