Pricing ranges from
    $3,395 – 4,795/month

    HarborChase of Villages Crossing

    13517 NE 86th court, Lady Lake, FL, 32159
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Caring staff, but safety issues

    I found HarborChase to be a bright, well-kept community with many compassionate, friendly staff who genuinely made residents smile and gave families real peace of mind. The location, amenities, and memory-care team (ECC certification) are strong points, and activities/dining can be enjoyable. That said, chronic understaffing and high turnover showed - communication was often poor, care lapses and medication mistakes were reported, and there were troubling safety and hygiene incidents. I also encountered inconsistent coordination with outside caregivers, surprise billing/fees, and occasional management indifference. Overall, I appreciated the caring people on site but would recommend with caution: verify staffing levels, safety protocols, and billing transparency before committing.

    Pricing

    $3,395+/moSemi-privateAssisted Living
    $4,795+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.95 · 101 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.8
    • Meals

      3.5
    • Amenities

      3.8
    • Value

      2.8

    Location

    Map showing location of HarborChase of Villages Crossing

    About HarborChase of Villages Crossing

    HarborChase of Villages Crossing sits on a large 91,000 square foot property and offers many options for older adults who want comfort, independence, and support. The building has lots of natural light, beautiful furnishings, and a peaceful atmosphere, with garden retreats and lively social areas. Residents live in spacious apartments with the choice to have rooms customized for their own needs or tastes, and many find the common areas perfect for gathering, playing games, or just sitting and talking. In the on-site restaurants, chefs prepare meals tailored to what residents like, with choices from upscale fine dining to a quick bite or even signature cocktails, making mealtime a bright spot in the week.

    The community provides several levels of care-independent living for those who want an active retirement, assisted living for those needing help with daily activities like bathing or taking medicine, transitional memory care for those beginning to need more support, a full memory care unit for those with Alzheimer's or other forms of dementia, and skilled nursing for those who need higher levels of medical attention. Personalized care plans aim to fit each person's needs, and the supportive team remains available any time help is needed, whether it's for ongoing care or just respite short-term stays to give families a break.

    For hobbies and enrichment, residents can join art shows, book clubs, yoga, game nights, and lots of unique activities through the Life Enrichment program. The wellness center has new equipment and spaces for health activities, and a full salon and spa add comfort. Amenities like outdoor courtyards make it easy for residents to spend time with pets, while the facility's warm, elegant design helps everyone feel welcome and included.

    The location sits surrounded by nature, near lakes and places for outdoor fun, supporting a tranquil environment. Residents can expect routine visitation options and a resident portal to help keep in touch with family and friends, and ongoing programs and services aim to keep everyone active and engaged every day. By offering a wide range of living options and matching care to each resident, HarborChase of Villages Crossing supports both independence and support, blending comfort, safety, and a true sense of home for those choosing to live there.

    People often ask...

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