Surrey Place Nursing Center

    110 Lee Ave, Live Oak, FL, 32064
    3.6 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Attractive facility, inconsistent and unsafe

    I loved the grounds, welcoming admissions team, activities and therapy - it can feel clean, cheerful and family-like. But my experience was wildly inconsistent: chronic understaffing, ignored call lights, rough handling, poor grooming, medication and hygiene problems, and unresponsive clinicians worsened some residents' health. At the same time, several nurses, CNAs and therapists were compassionate and excellent - true angels. Overall I'm mixed-to-negative: don't send a loved one without meeting staff and verifying current care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.56 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Surrey Place Nursing Center

    About Surrey Place Nursing Center

    Surrey Place Nursing Center is a 60-bed skilled nursing facility owned by a for-profit corporation and connected with Benjamin Landa, and it offers 24-hour care for residents needing help with everyday things like bathing, dressing, eating, and taking medicine, and all this is supervised by a physician and supported by nurses who cover the center day and night, with a nurse turnover rate of 43.1 percent, which sits just below the state average. The center meets federal criteria for Medicare and Medicaid reimbursement and gives residents access to skilled nursing care, short-term rehabilitation for recovery from illness or surgery, long-term care, respite care for family caregivers, and specialized memory programs for those living with Alzheimer's and dementia. Staff here create personalized care plans and provide services like wound care, IV therapy, respiratory care, peg tube care, and hospice care, and they also manage medications and offer physical, occupational, and speech therapies right onsite. Surrey Place has private and semi-private rooms-some with private bathrooms, personal climate control, and cable TV-plus comfortable beds, dressers, and windows, and rooms can feel home-like and warm. Residents have access to things like a hair stylist, beauty and barber services, transportation for medical appointments, daily recreational and social activities, and an elegant dining room serving nutritious, chef-prepared meals with dietary accommodations. There's an inviting lobby with lots of light, common spaces for socializing, a residents' lounge, outdoor patios, and landscaped area for fresh air, along with a smoking patio for those who need it, and a physical therapy and rehab gym with equipment for exercises and recovery. The center also has 24-hour security, laundry, housekeeping, and in-room dining, and residents can use internet and cable television. The staff offer podiatry, dental, vision, and audiology services, and specialists can help with Medicaid, psychological care, and social services for extra support. Surrey Place tries to focus on dignity, health, and happiness for residents, and while there's a warm, family-type atmosphere with staff who treat people like family, it's important to note the center has had inspection reports showing infection control problems and failures in keeping resident records safe-there have been two infection-related deficiencies and citations for not fully following infection prevention programs or protecting resident information as required by professional standards. Even so, the facility provides more nurse hours per resident than the state average at 3.96 hours a day and keeps a wide range of services available, with staff aiming for a safe, supportive environment and a focus on the overall wellbeing of the people living there.

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