Naples Health and Rehabilitation Center

    2900 12th St N, Naples, FL, 34103
    3.3 · 71 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Negative overall, strong rehab team

    I had a mixed but mostly negative experience. The building felt old, dirty and smelly with hygiene failures (flies, soiled linens, lost belongings), chronic understaffing, long call-bell delays and inconsistent, sometimes neglectful care. On the plus side the rehab/therapy team and several nurses/aides were excellent, new leadership (DON/administrator/Tracy) seems to be improving things, and the lake view/short-term rehab results were strong. I'd only consider this for a closely monitored, short rehab stay until staffing, cleanliness and renovations are fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.28 · 71 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.9
    • Meals

      2.3
    • Amenities

      1.9
    • Value

      1.0

    Location

    Map showing location of Naples Health and Rehabilitation Center

    About Naples Health and Rehabilitation Center

    Naples Health and Rehabilitation Center sits in Florida and offers care to seniors who need different levels of support, and you'll find short-term rehabilitation for folks who are getting stronger after a hospital stay but aren't quite ready to go home yet, and then there's skilled nursing and intermediate care for people who need a lot of help with everyday activities or who are very frail, and the place holds 120 certified beds, including a special 28-bed Rehab Recovery Suite set aside for those recovering short-term, and if families need respite, the center offers overnight stay for a temporary break, plus there's outpatient services like rehab, speech therapy, occupational and physical therapies, and even things like wound care, cardiac management, and IV services, and for people with more intensive needs they provide tube feeding and dialysis, and if someone is facing advanced illness, the affiliated centers handle residential hospice care, making sure comfort's a priority. The facility's staff-over 110 caregivers-look after about 66 residents, and they help with bathing, eating, and other everyday needs, and there's communal dining where people can share meals, with various room types, tastefully furnished spaces, shared indoor and outdoor areas, and a calm, friendly atmosphere that encourages relaxation. Naples Health and Rehabilitation Center gives health education classes in addition to 24 other services spread across four main categories, and they try for a whole-team approach with compassion, aiming to enhance the residents' well-being and provide personalized care. You'll also see specialty services like vision, dental, pain management, behavioral health, cardiology, and podiatry, and activities that bring residents together, inside and out, so they can socialize or just enjoy the Florida weather. The nurse turnover rate sits at 38.5%, which is lower than the state average, though reported nurse staffing hours, at 3.55 per resident per day, are a bit below what's typical statewide. The ownership rests with Simcha Hyman and Naftali Zanziper, each with a 50% share, and the facility's classified as both a nursing care and assisted living center, covering a wide stretch of services, including independent living, assisted living, memory and home care, adult day services, hospice, and long-term skilled nursing. Naples Health and Rehabilitation Center follows standards that aim to protect residents from abuse, neglect, and exploitation, and doesn't use physical restraints unless medically needed, but inspection reports have noted 39 deficiencies over time, including one for infection control that didn't meet federal standards, so people considering the center might want to check recent inspection reports. Still, the place holds Joint Commission accreditation and tries to keep a caring, homelike feeling, with a strong focus on helping each resident get the support they need in a setting meant to be calm and nurturing.

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