St. Augustine Health and Rehabilitation Center

    51 Sunrise Blvd, Saint Augustine, FL, 32084
    3.1 · 56 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent therapy, but unsafe long-term

    I had a mixed experience. The rehab teams (PT/OT), many nurses and CNAs were caring and got clear improvement - I would send him back for short-term rehab. But leadership, some admissions and night staff were rude/unprofessional, communication and medication management were inconsistent (over- or incorrect meds), and I witnessed neglect/serious lapses (missed baths, long waits, wound/ER issues). Rooms were uncomfortable (very warm, hard beds), and there were reports of theft/pest problems. Bottom line: excellent therapy and many compassionate staff, but safety, staffing and management concerns make it unsuitable for long-term care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.05 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.1
    • Meals

      2.7
    • Amenities

      2.1
    • Value

      3.0

    Location

    Map showing location of St. Augustine Health and Rehabilitation Center

    About St. Augustine Health and Rehabilitation Center

    St. Augustine Health and Rehabilitation Center sits at 51 Sunrise Boulevard in St. Augustine, Florida, where people can find 120 certified beds and usually about 113 residents each day, so folks have company but aren't crowded, and the center stays open all day and night, every day of the week, and gives folks easy ways to get around since the building's handicap accessible and not hard to navigate. The staff here is made up of nurses, certified nurses' aides, therapists, and managers like Thomas Hughes, Cheri Mcvea, Lynn Rasco, Julie Schneider, and Darin Toney, who've all been in charge since 2021 or soon after, and you see there's a 37.5% nurse turnover rate, which is a bit lower than the average across the state, though nurse staffing hours are a little under the average, too, coming in at 3.79 nurse hours per resident per day.

    Now, folks will find several kinds of care, since St. Augustine offers long-term skilled nursing, all sorts of rehabilitation therapies, and health services with physicians on call at all times, so whether someone needs ongoing care or skilled rehab, they usually have it covered, and there's pharmacy, dietary, and nutrition planning services along with the basics like laundry, beautician help, and weekly menus. If someone wants a change of scene, there are outdoor courtyards, nice common rooms, and a restaurant-style dining area, though you can eat in your own room if you'd rather, and those rooms come with free Wi-Fi and cable TV, which is pretty handy, and the center's even got its own TV channel, if someone wants to keep up on what's happening. For keeping busy, there are daily activities to help everyone stay involved, plus some special programs to look at what you might need at home, too, and if you want to tour the place there's actually an option called "Take A Tour" for visitors and families.

    For staying connected and handling family check-ins, there's a secure app people can use on iPhone or Android, and about COVID-19, they're offering real-time COVID testing for residents and staff, which helps folks feel a bit safer. Employees can get low-cost medical and dental insurance, use the referral program, enroll in a 401K with company match, and even go for tuition help if that's of interest, since the center is affiliated with NHS Management, and seems to take care of its workers. St. Augustine's known for its clean, well-decorated spaces and tries for a home-like feel, though during an inspection on September 12, 2024, there were 7 deficiencies-including 1 tied to infection-and across all reports there are 14 total deficiencies so far, including a pharmacy service deficiency for drug storage and labeling, and an environmental deficiency about equipment maintenance, which could cause harm if not addressed but hadn't yet when inspectors looked, so it's something to keep in mind. Even so, staff seems committed to keeping care supportive, professional, and focused on well-being, while offering quite a few amenities that help make daily life easier for residents and their families.

    People often ask...

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