Excel Care Center sits in a peaceful area where residents get both the quiet of the suburbs and the conveniences of the city, and with a total of 120 certified beds, there are about 114 residents staying each day, which means it's usually quite full without feeling crowded. The place belongs to Excel Nursing Holdco LLC and has some other indirect owners like FL Master Opco Holdco II LLC, FL SNF Trusts, Allan Garfinkel, and Aharon Katz, while Gold FL Trust II is its known affiliate, but there's no published information about who runs it day-to-day or about staff managers.
The staff at Excel Care Center does their work under a promise they call the "Excel Way," which is their approach for trying to improve care all the time, but if you look at the numbers, nurse staffing comes in at 3.37 hours per resident each day, which is a bit under the state's average of 3.9 hours, and nurse turnover is higher too, with almost half the nursing staff leaving within a year compared to the state average. There are staff who have been working there for many years though, so some faces are steady and familiar to residents.
The facility is a bit older and you'll find a rehab room for therapy, a front desk, residents' rooms, an admission office, porches, courtyards with nice views, and spaces for family visits, and for those who like a bit of entertainment or peace, there's a library and an on-site theater. Amenities include in-room dining, gourmet meals, a choice of private or semi-private rooms, grooming and beauty services, spiritual care, WiFi, personal TVs and phones, and there's even personalized concierge service for residents who might need help with little or big things. Transportation is available for appointments or outings, and laundry and housekeeping are done on-site.
There's a range of comprehensive care, so along with standard skilled nursing, staff handle wound care programs, tracheostomy care, respiratory therapy, IV therapy, and rehab after illness or injury, with each plan shaped to fit the person. The staff aims to get people "back to themselves," and there are stories about residents making strong recoveries, but there have been some documented issues in inspection reports, like 21 deficiencies, including one infection-related, and a January 2024 inspection found five more, mostly in how food and nutrition were handled and how resident assessments were done-none caused actual harm, but inspectors thought there was potential for more than minimal harm if left unchecked.
Excel Care Center has spiritual care for everyone who wants it and tries to answer questions and concerns with care and compassion, saying open communication is important here, and the approach is meant to treat everyone with respect and attention to what matters to them. If you want to know more, you'll need to visit their website, since public information is limited beyond these details.
