Legacy Transitional Care and Rehab

    460 Auburn Ave NE, Atlanta, GA, 30312
    2.4 · 60 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe filthy neglectful understaffed untrustworthy

    I had a mixed but mostly negative experience. A few staff (Nurse Brenda, CNAs Shayirena and Brandon, and the rehab/activities team) were compassionate and helpful, but overall the place had serious safety and hygiene problems - roaches/bed bugs, pervasive urine smell, filthy rooms, open soiled trays, rusty equipment - plus medication mismanagement, forged paperwork, falls with no follow-up, theft, rude/unprofessional and understaffed employees, and chaotic discharge/communication. Response times were slow, meals were poor or missed, and management was unresponsive. Do a thorough walkthrough and think twice - I would not trust this facility with a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.42 · 60 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.3
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.7

    Location

    Map showing location of Legacy Transitional Care and Rehab

    About Legacy Transitional Care and Rehab

    Legacy Transitional Care and Rehab sits in Atlanta, Georgia, at 460 Auburn Ave NE, and has 186 certified beds, serving residents with different needs from long-term nursing care and memory care to rehabilitation and palliative services, and while it covers all the big areas-active adult and independent living, assisted living, memory care, skilled nursing, home care, adult day programs, home health, and hospice-what stands out are the different care options in one spot, which might suit someone who wants to stay during different health stages without having to move facilities, but it's important to mention that the government's Centers for Medicare & Medicaid Services rated the place "Much below average" on overall care, health inspections, staffing, and quality, and it's also flagged as a Special Focus Facility because of ongoing quality concerns, including 48 deficiencies found in inspections, five of those linked to infection control, and others related to food safety and keeping a homelike environment. Residents have support with bathing, dressing, and medication, there's 24-hour supervision and a call system, 2.96 nurse hours per resident daily with a nurse turnover rate of about 65%, and the therapy department covers physical, occupational, and speech therapy every day, so people coming from a hospital can get specialized help, and there's a psychiatrist on-site weekly, physician services each week, dedicated caregivers, and a dietitian who helps with meals, so if you or a family member need help with memory loss, rehab after illness or surgery, or full-time nursing, the staff have experience working in all these areas, and the facility offers daily recreation, fitness rooms, arts, games, a library, movie theater, and garden paths for walking, plus both Medicaid and Medicare are accepted, pricing for long-term care or skilled nursing is not listed, and you can contact them to set up a tour, ask about openings, check in on residents, or get more info. The people in charge use something called The Heart of Legacy approach and focus on five guiding principles which are meant to shape care, and separate areas in the building are set aside for certain care needs, so there's one unit for post-acute or short-term recovery and another for memory care, and the general idea is that the whole care team-nurses, doctors, therapists-work together to make a plan that's unique for each resident, offering daily activities, outdoor programs, resident-led groups, and a wellness focus for mind, body, and spirit, but anyone looking at Legacy Transitional Care and Rehab should know about the current government ratings and the past record of deficiencies, so you can make the best choice for yourself or someone you care about.

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