PruittHealth - West Atlanta

    2645 Whiting St NW, Atlanta, GA, 30318
    3.6 · 92 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, dirty, unsafe facility

    I had a mixed, mostly worrying experience. Many caregivers were kind, compassionate, and helpful (Revonica Lundy, Jasmine Smith, Meera Mehta and several CNAs stood out and rehab helped), but the building is old, often dirty and smells of urine, with slow or ignored nurse-call responses, missing/damaged belongings, unsafe incidents (violent roommates, theft), and serious care lapses that led to hospitalizations. Until management fixes staffing, responsiveness, cleanliness and safety, I would not recommend this place for a vulnerable loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 92 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.4
    • Meals

      1.3
    • Amenities

      1.3
    • Value

      1.0

    Location

    Map showing location of PruittHealth - West Atlanta

    About PruittHealth - West Atlanta

    PruittHealth - West Atlanta is a nursing home in Atlanta, Georgia, that takes care of about 102 residents each day and can serve up to 120, though its nurse hours per resident each day are lower than the state average, sitting at about 2.86 compared to the state's 3.5, and the nurse turnover rate is a bit better than what you usually see in Georgia, at 46.1%. Neil Pruitt has been the managing authority since 2007, with ownership links to groups like United Health Services Of Georgia, Inc., various trusts, and the bigger PruittHealth chain. This place has won some awards like Best of Senior Living, Best Activities, and has staff who people call helpful and kind, making things seem friendlier when you walk in. They try to offer a supportive home-like environment and have things like nutritious meals, plenty of activities for social, physical, and mental engagement, and a focus on medical, emotional, and social health all at once, which works for folks in assisted living, independent living, memory care, and more.

    Now, there've been quite a few official citations here: the last inspection, on May 19, 2024, turned up 13 deficiencies, covering things like infection control, rights of residents, and nursing services, with the total number of documented deficiencies reaching 43-2 of those tied to infection problems, so infection control's still an area to keep an eye on. Issues include not always making sure doctors see residents face-to-face when they should, not telling people about bed-hold policies, and slip-ups with disposing of garbage and keeping up on sanitation, which matters for everyone's safety. The facility does provide specialized memory care for people who have Alzheimer's or dementia, working to lower confusion and keep residents from wandering, and they offer different levels of help, whether somebody needs daily assistance, therapy like physical or speech, long-term skilled nursing, short-term rehab, or palliative support as health changes.

    The environment's designed to feel warm and welcoming, and staff focus on meeting individual needs, from medication management to basic help with eating or bathing, and they even have services like pharmacy and therapy on site. PruittHealth - West Atlanta runs as part of a larger organization but keeps its own approach, aiming to help each resident maintain the best quality of life possible even through health challenges. Even though they're recognized for delivering good care in some areas, the recent citations do point out spots where things need improvement, especially around infection control and communication with residents, so folks considering this place might want to ask questions about those topics and see how the team addresses them.

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