Westminster Commons

    560 St Charles Ave NE, Atlanta, GA, 30308
    2.7 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, understaffed, unsanitary, neglectful facility

    I would not recommend this place. In my experience management is inconsistent, staffing is chronically inadequate, and staff are often unresponsive - call buttons go unanswered, residents wander unsupervised, and I found filthy bathrooms and a persistent urine smell. I also experienced missing clothing and signs of neglect; doors had no locks and there's no visitor parking. A few caregivers were kind, but overall it felt unsafe, money-driven, and not fit for a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.71 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.2
    • Meals

      2.3
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Westminster Commons

    About Westminster Commons

    Westminster Commons offers housing and care services for seniors who need assisted living, memory care, and skilled nursing, and there's also long-term care and short-term rehabilitation for those who need it, so folks can get help whether they're there for a while or just recovering. The staff helps with daily living activities, and there's medication management, incontinence care, and lots of clinical care options, including palliative and hospice care so residents can spend their later years feeling comfortable. The community has programs for people living with dementia and Alzheimer's, and the team puts together personalized care plans to meet each resident's needs, so someone with special health concerns can find the right support.

    Families looking for peace of mind might like that there's a team available around the clock for emergencies, while skilled nursing and therapy services-physical, occupational, and speech-happen right on site. Private rooms give residents some comfort and privacy, and recent renovations have made things more accessible for people who might need it. Dining services are available, along with recreational activities and health programs, and social events help people stay connected, see family, and maybe even make some new friends. There's a holistic approach to health and wellness, and the community puts focus on helping residents feel spiritually fulfilled, including faith-based services for those who want them.

    Reputation for compassionate care is something many talk about with Westminster Commons, and many feel it's a community-oriented place that tries to improve residents' lives. The facility accepts Medicaid. Admissions staff can answer questions-there's even a virtual tour on their website, westminstercommons.com, for those who'd like a closer look before visiting. The care team includes a variety of professionals who can discuss health options, and every service, whether it's social events or specialty medical support, aims to provide residents a better quality of life as they age.

    People often ask...

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