PruittHealth - Austell sits in a network of senior communities and offers a range of care, including assisted living, independent living, memory care, home care, and skilled nursing. Seniors who need help with daily activities like bathing, dressing, or handling medicines find support here, and those with Alzheimer's disease or other dementias can get memory care that aims to reduce confusion and prevent wandering, which is something families often look for when safety is a concern. Meals here use good ingredients, and the staff, who are often described as joyful and kind, try to make the place welcoming and friendly for residents and visitors alike. People say activities at PruittHealth - Austell encourage social, mental, and physical well-being, and the facility has a culture of supportive care and friendliness, so people have plenty of chances to meet others and stay involved.
The community is part of a larger system run by PruittHealth Inc. since 2007, with Neil Pruitt in charge since 2014 and backed by several family trusts and companies. Out of the 124 certified beds, around 109 residents stay here each day. The nurse turnover rate is 45%, which is just a bit better than the state average, and nurses spend about 3.6 hours per resident daily, a little more than the state average. Advanced nursing care is available, and the staff can handle more complicated health needs with access to skilled nursing, therapy services, infusion treatments, pharmacy support, and even medical supplies. There's physical therapy for those recovering after time in the hospital, so seniors who need help to get back on their feet can usually find it. There's also personal care, respite care, hospice and palliative support, and help for people who want home health care rather than staying in the facility.
The building offers specially designed spaces and newer technology to help caregivers do their jobs better. Along with the practical support, people can schedule tours and ask for information about the services or amenities before deciding. Some families appreciate that PruittHealth - Austell makes room for 55+ residents near retirement or in need of long-term care.
It's important to mention that inspections have found several deficiencies. In a report from June 13, 2024, PruittHealth - Austell was cited for eight total deficiencies, one related to infection control, and overall, the facility has a record of twelve cited deficiencies. These include one for not fully honoring residents' rights to a safe, clean, and homelike setting, and another for not always following food safety standards. The facility is directly owned by United Health Services Of Georgia, Inc. (99%), with additional backing from trusts and holding companies.
Families considering PruittHealth - Austell should weigh both the care services and these inspection findings to make the choice that's right for them.
