The Oaks - Carrollton (Skilled Nursing)

    921 Old Newnan Rd, Carrollton, GA, 30116
    4.1 · 72 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate caregivers, alarming administrative failures

    I had a mixed but memorable stay: many nurses and caregivers were compassionate, professional, and the rehab was effective - clean, well-kept facility and staff often went above and beyond to help me return home. However, I also experienced serious administrative failures - withheld information, dishonest staff, missed referrals, billing chaos, and delayed emergency response (resulting in hospitalization/ICU) - plus signs of understaffing, rough handling, bedsores and poor feeding for some residents. Improvements under new leadership and several excellent team members exceeded my expectations on a second visit, but inconsistency and a few very uncaring employees remain worrying. I'm grateful for the good care I received but would warn others to stay vigilant and advocate for their loved ones.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.07 · 72 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      3.7
    • Value

      2.0

    Location

    Map showing location of The Oaks - Carrollton (Skilled Nursing)

    About The Oaks - Carrollton (Skilled Nursing)

    The Oaks - Carrollton sits at 921 Old Newnan Road in Carrollton, Georgia, and stays open all day, each day, so someone's always around to help if a resident needs anything at any hour, and the staff here is made up of skilled nurses and health experts who focus on expert medical care as well as kindness, and they try to meet the needs of every resident, whether someone needs daily help with things like bathing, dressing, and medication management or more advanced care for chronic illness and rehabilitation after a hospital stay, or special care for memory conditions like Alzheimer's. This place does both skilled nursing and assisted living, so if someone comes in for short-term rehab or chooses to stay longer, they'll find help with therapy, memory care, and help for everyday living, plus options for aging in place so people can stay as their needs change. Rooms are private, and assisted living units sometimes have kitchenettes, and everyone gets access to meals, including restaurant-style dining and a private dining room. There are well-landscaped courtyards and outdoor spots where folks can sit or walk or visit, and there are comfortable common rooms indoors, so families and residents can spend time together, join onsite activities, or take part in offsite devotional services if they want. There's transportation available, along with resident parking, and the staff are there to help people keep as active a life as possible, with care that changes as needed. The buildings use up-to-date technology, and care is thorough, with pharmacy services, medical supplies, infusion, personal care, therapy, hospice and palliative help, and home health services, so this is the sort of place meant for people who want to feel at home while knowing healthcare is right nearby, and staff do their best to keep everyone comfortable and safe.

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