Florence Hand Home

    200 Medical Dr, Lagrange, GA, 30240
    4.1 · 65 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but unsafe management

    I appreciated the warm, entertaining and skilled staff - activities (Sandra in Activities stood out), upbeat videos, and many caregivers and medical/therapy staff genuinely cared and gave excellent, attentive care. However, I also saw chronic understaffing, overworked/rude aides, poor management/communication, cleanliness and safety concerns (including a fall), and troubling attempts to minimize problems with staged videos and very slow financial responses. Because of those serious issues I cannot recommend this facility despite the many caring employees.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.14 · 65 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      4.1
    • Amenities

      4.1
    • Value

      1.0

    Location

    Map showing location of Florence Hand Home

    About Florence Hand Home

    Florence Hand Home sits in LaGrange, Georgia, and works as a non-profit nursing home with 150 beds that sees a high occupancy rate, usually around 93%. The staff, which often rotates and sometimes comes across as aloof or distracted, especially when using cell phones, tends to interact most during meals and medicine times, so some daily care tasks like helping brush teeth might get missed now and then. This facility has a president and CEO named Mr. Gerald Fulks, with Ms. Robin Lambeth as the main administrative contact. Florence Hand Home holds an A+ rating from the Better Business Bureau and promises to follow BBB Standards for Trust. Seniors live here in a shared, home-like setting and can get help with things like bathing, getting dressed, and managing medicine. Memory care and Alzheimer's programs stand available, and the nursing staff stays on duty around the clock, which is good for anyone needing supervision or ongoing medical support. Residents here get a personal care plan along with rehabilitation services like physical, occupational, and speech therapy, and the facility also offers hospice care. Social activities, counseling, and group dining are part of daily life, with meals planned to fit different health needs, but the facility sits inside a hospital environment which some may prefer for easy access to doctors. The staff, while committed to compassion, sometimes changes often enough that relationships take time to form, but people who stay either for short-term rehabilitation or long-term care usually get support suited to their needs. Florence Hand Home takes Medicare and Medicaid and allows tours for anyone interested. Photos and event details help families see what life there's like, and safety measures keep things as secure as possible. The place has some friendly features and supportive therapy services to help both with recovery and maintaining each person's quality of life.

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