Pleasantview Nursing Center

    475 Washington St, Metter, GA, 30439
    3.6 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but leadership issues

    I'm extremely grateful - the care team treated my mom like family, were compassionate, attentive, and often went above and beyond; the unit was clean, well-maintained, and many residents seemed content. That said, chronic understaffing left CNAs overworked and safety was a real concern (staff sometimes attacked by residents); management was often nonresponsive and communication/transparency around meds and changes was poor. COVID made things harder and the building is older and three hours from home, but admissions/discharge were handled smoothly and staff frequently answered my questions promptly. Special thanks to Debra Alvin, Ann, Geraldine, Brittney, Tammy Jackson, Dee Googe, Richard Botts and Eric - they were a godsend. I recommend the caregiving staff wholeheartedly, but leadership must fix staffing, safety and communication issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.58 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      3.6

    Location

    Map showing location of Pleasantview Nursing Center

    About Pleasantview Nursing Center

    Pleasantview Nursing Center sits in Metter, GA and offers a warm environment where the staff is dedicated to providing care for people who need help with daily life or complex health needs, and the place blends skilled nursing services with a homelike setting, so folks can feel supported and comfortable when they're there, and the caregivers specialize in memory care, wound care, hospice care, and palliative options and work with rehab services like physical, occupational, and speech therapy, with therapy teams helping after surgery, strokes, or falls, and they even do cardiac and pain management, and the respiratory staff helps those who need breathing treatments or extra support, and the place has post-operative care and nutrition programs led by chefs and dietitians who plan nutritious meals and offer special diets or tube feeding when needed, and there's a secured memory care area called Pecan Path for those with cognitive or emotional challenges, and the routine includes laundry, housekeeping, cable TV, Wi-Fi, and group activities, keeping people socially and mentally involved through the life enrichment program and Pathways to Active Living (PALs), and people can get visits from doctors, social services, pharmacy, and specialists for eyesight, feet, ears, and even have psychiatric or psychology support when that's needed. The center has 120 certified beds for short- and long-term stays, and nurses are around all day and night with 2.34 nurse hours per resident per day, though recent records show a nurse turnover rate of 64.9% and a total of 33 deficiencies in inspection reports, including noted issues about infection control, accident hazards, nutrition, and proper garbage disposal, so it pays to look twice at some of the details. Pleasantview holds a 1-star rating from the Centers for Medicare & Medicaid Services, with its health inspections scored under the CMS system, and the most recent management comes through Beacon Health Management since 2016, with Rwc Healthcare LLC as the main owner and other interests held by Pww Healthcare LLC and Bruce Wertheim, and it's also received community awards for its food, social activities, and friendly staff. Residents can join programs for balance, strength, and adaptive skills, and staff help people keep their independence as much as possible, with help in dressing, bathing, grooming, and mobility. The nursing center also offers respite care, detailed care plans, and wellness support to help residents live a balanced and supported life as their health needs change, and people can stay connected through cable TV, internet, and a Facebook page for updates and engagement, though some features have been blocked due to misuse.

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