Lillian Carter Health & Rehabilitation

    225 Hospital St, Plains, GA, 31780
    4.0 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Great therapy, serious care lapses

    I had a mixed experience. The staff were kind, helpful and genuinely caring - phenomenal therapy (great results with physical therapy), a warm, clean facility and personalized, team-oriented attention that felt like family. However my loved one also experienced serious lapses: medication errors/overmedication, poor responsiveness and communication, missing belongings, infrequent bathing and neglect that led to hospitalization and a bed sore. I'd recommend it for short-term rehab, but would be cautious placing a high-needs or dementia patient here.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.0

    Location

    Map showing location of Lillian Carter Health & Rehabilitation

    About Lillian Carter Health & Rehabilitation

    Lillian Carter Health & Rehabilitation is a for-profit nursing home and rehab center with room for about 100 residents, though, on average, around 50 people live there each day. The center has a management team that's been in place since May 2023, including William C Davis III, William Davis, David Orne, David Parker, Ashton Windham, and Spencer Windham. You'll find a broad range of services, like skilled nursing care around the clock, physical and occupational therapy, speech-language therapy, memory care, restorative and palliative care, hospice services, pharmacy support, and even telemedicine and transition care programs. The facility's also Medicare and Medicaid certified, and offers secured memory care for those who need extra support. There are specialized rehabilitation programs and restorative programs available.

    The nurse staff turnover rate is about 51.8%, and each resident gets, on average, 3.70 nurse hours per day. There's a business office open weekdays from 8:00 a.m. to 5:00 p.m. Visits can be arranged, and there's a virtual tour option for families who want to see what the place looks like before coming in. Lillian Carter Health & Rehabilitation does focus on creating a home-like feeling and supporting seniors with social care services, and it's part of a broader social care platform that links residents to more resources.

    The center has had some issues noted in recent inspections, including problems with resident assessment and care planning, such as not fully screening for mental disorders or intellectual disabilities and trouble providing and following a full infection control program. Even with these problems, the staff tries to offer consistent and compassionate support with a focus on building a supportive community, and they do their best to answer questions and help families make care decisions. There's a contact form for those who want to schedule a visit or ask about the different programs.

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