Hallmark Healthcare of Carlinville

    826 N High St, Carlinville, IL, 62626
    4.1 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but inconsistent care

    I placed my mom at Hallmark for two years. The staff - especially Suzi and Kasey - were phenomenal: compassionate, communicative, and went above and beyond (arranged window visits during COVID and stayed with her in her final hours). Rooms were very clean and the small, family-like atmosphere and rehab staff were helpful. However the facility was often understaffed, had a persistent foul smell, missed meals and medication lapses, limited activities, and accessibility/crowding issues. I'm grateful for the caring team but cautious because of inconsistent care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.08 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.1
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Hallmark Healthcare of Carlinville

    About Hallmark Healthcare of Carlinville

    Hallmark Healthcare of Carlinville sits at 826 N High St, Carlinville, IL 62626, and is a personal care and skilled nursing facility linked with Covenant Care Inc and Friendship Skilled Nursing & Rehabilitation Center, and people say it aims to provide a hometown feel where staff treat each other like family and try hard to become part of the community, so when you walk inside you'll notice the friendly mood and how staff seem to really care, folks tell you about how dedicated the nursing staff is because they work 24/7 and focus on patient-centered care with support from therapy, social services, dieticians, dietary departments, and activities, and they even offer dietician consults and an always available menu so nobody feels left out. The facility covers a lot, including full-service rehabilitation that focuses on physical therapy, occupational therapy, speech therapy, and includes help with memory care, wound healing, pain management, and even pulmonary care, and offers other special services for stroke recovery, cardiac rehab, orthopedic rehab, hospice care, and respite care, plus you'll see bariatric care equipment like bariatric beds, special wheelchairs, lifts, walking aids, and shower chairs for people who need them. You can take a virtual tour of the place because sometimes it's not easy to visit in person, yet people talk about a homelike environment with a sample menu and amenities that help everyone feel comfortable, and you'll notice how the facility uses modern rehab equipment and technology to help residents get stronger and become more independent after surgery or illness, while dedicated staff work to help people return home when possible, and there's even a discharge concierge service that assists with planning. Skilled nurses are there all day and night, and the team includes rehab specialists and other professionals trained to deliver care and therapies, the facility specializes in memory care and takes in patients with serious medical needs, though right now Hallmark Healthcare of Carlinville isn't accepting new patients, and most staff speak English. The place has always said it wants to be a cornerstone in town by engaging with the neighborhood, and put energy into making sure staff have the right tools and feel supported, focusing on both guests' and employees' well-being every day. There's no detailed public information available about Hallmark Healthcare of Carlinville beyond this, but from what's shared, the center aims to offer expert care in a warm and welcoming setting.

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