Heartland Nursing & Rehab

    410 NW 3rd St, Casey, IL, 62420
    2.3 · 3 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Lazy staff and poor care

    I’ve been very disappointed — staff are lazy, response times are consistently slow, the place is clearly understaffed, and the overall quality of care is poor.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      2.3
    • Amenities

      2.3
    • Value

      2.3

    Location

    Map showing location of Heartland Nursing & Rehab

    About Heartland Nursing & Rehab

    Heartland Nursing & Rehab sits at 410 NW 3rd St in Casey, Illinois, and stands as a medium-sized healthcare facility with 81 beds, certified by Medicare and Medicaid Services, and it's got a staff-to-resident ratio of 1 to 5 so folks get plenty of personal attention, all day every day. The place is open 24 hours a day, seven days a week, and folks will notice skilled nursing, rehabilitation, and memory care programs, with extra attention for those with Alzheimer's or dementia, and there are both long-term care options and short-term rehab for folks coming out of the hospital needing a bit of help before heading home, and the therapy department works alongside doctors and surgeons to set up care plans and goals that actually help the residents get back on their feet. Residents can choose between private or semi-private rooms, some with updated touches for comfort, and the place tries to have a warm, home-like feel, with a nice patio right at the center where people can often sit and relax or enjoy a bit of sun. There's a dining room, laundry and housekeeping stations, and staff around the clock who help with bathing, meal prep, dressing, or medication management, so most daily needs get taken care of. There are three meals a day from dietary staff, plus fun activities like board games, music and pet therapy, exercise programs, and outdoor excursions, along with transportation for shopping, religious trips, and doctor's appointments, and the activities team keeps things lively with games and holiday events. They also have a beauty and barber shop with folks who know what they're doing, and health services like physical therapy, occupational therapy, speech therapy, oxygen help, radiation support, and pharmacy connections. Residents get a chance to join all sorts of health and wellness programs, stay connected with private visits throughout the building, and rest easy knowing nursing care and assistance is never far away. With comprehensive services covering independent living, assisted living, nursing care, rehabilitation, and specialized memory care, Heartland Nursing & Rehab focuses on keeping each resident safe, comfortable, and feeling respected every day without promising perfection, but by doing the basics well, keeping things personal, and treating folks like individuals, and it's really for those wanting reliable elder care in a homelike, caring spot right in Casey, Illinois.

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