Knollwood Retirement Community

    921 Knollwood Village Rd, Caseyville, IL, 62232
    4.4 · 31 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Clean caring community with concerns

    I placed my mom here and overall I'm very pleased: the community is clean, well-maintained and home-like, rooms are large and nicely furnished, staff are overwhelmingly friendly and caring, and there are tons of activities, outings and meals. Problems: it's sometimes understaffed, meals have arrived cold or run out, there have been occasional odor/theft concerns, and the admissions/Medicaid terms and upfront costs felt confusing and pressured. If you want an active, caring place with good amenities, tour - but ask detailed questions about staffing and financial terms.

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    Amenities

    4.42 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.2
    • Meals

      3.8
    • Amenities

      4.5
    • Value

      3.3

    Location

    Map showing location of Knollwood Retirement Community

    About Knollwood Retirement Community

    Knollwood Retirement Community sits in a quiet part of Caseyville, Illinois, close to Columbus Square, Downtown Caseyville, and several local schools like Caseyville Elementary School, Collinsville Middle School, and Collinsville High School, though it's a spot where most folks will need a car to get around unless they're near the bus lines that run by. The building was put up in 2011 and stands out for being fully wheelchair accessible and easy to navigate, with both furnished and unfurnished apartments that let residents settle in their own way, and many of the rooms look out on pretty views. Knollwood helps adults aged 65 and older with daily activities like bathing, dressing, medication reminders, all meals-including vegetarian plates-housekeeping, laundry, and all utilities except for phone service, so there's less worry about the chores piling up.

    The team of caregivers at Knollwood go through complete background checks and are experienced in giving supportive and assisted living care, and with 24-hour staff and some medical staff on site around the clock, residents get help when they need it while still keeping as much independence as possible. They set up a full calendar of daily activities, both on site and out in the community, from group trips to cookouts and Fourth of July gatherings, and they keep things lively and social, hoping residents stay active and connected. There's an on-site beautician, devotional services, outdoor spaces with a water fountain, and several common areas for relaxing or visiting with neighbors, plus resident parking and a shuttle for local trips.

    Meals are prepared by staff who plan nutritious options every day, and there's always a focus on companionship, safety, and a homelike feeling in the community, with staff offering personalized help with whatever each resident needs. Extra support is available if folks need respite care or hospice services. Knollwood gets high marks from families and residents, with a review score of 4.8 from 12 reviews, and it's known for being associated with Knollwood St. Clair Retirement Center. For those who like to spend their days busy and social, or sometimes just want a quiet place by the fountain, this community offers plenty of options in a setting that's both comfortable and supportive.

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