Pricing ranges from
    $4,245 – 5,094/month

    Heritage Woods of Charleston

    480 W Polk Ave, Charleston, IL, 61920
    4.3 · 44 reviews
    • Assisted living
    AnonymousCurrent/former resident
    3.0

    Friendly community but care concerns

    I live here and it's a beautiful, active, home-like community with friendly residents, lots of activities, and many staff who genuinely go above and beyond. That said, I've seen serious problems: frequent staffing shortages and CNA turnover, delayed or missed meds, lapses in nursing care and safety (nonworking life-line, falls), and unreliable management. Food and dietary management are inconsistent and often poor, and housekeeping/laundry service can be hit-or-miss. If you want social life and kindness, it's great; if you need dependable medical care and strong leadership, be cautious.

    Pricing

    $4,245+/moSemi-privateAssisted Living
    $5,094+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor patio
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.25 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.2
    • Meals

      3.4
    • Amenities

      4.3
    • Value

      2.4

    Location

    Map showing location of Heritage Woods of Charleston

    About Heritage Woods of Charleston

    Heritage Woods of Charleston sits in Charleston, Illinois, right next to Cougill Senior Living Apartments, and serves adults 55 and older, though it mainly focuses on those 65 and up who want an affordable, comfortable community with safe, supportive help nearby whenever they need it, because some folks want their own space but also can use a little help now and then. The place has 68 senior living apartments, both studio and one-bedroom, each with a private bathroom, an emergency response system, and a kitchenette, and that's good because it gives people some independence but with safety close by. The management, Gardant Management Solutions out of Kankakee, Illinois, takes pride in creating a welcoming environment where folks feel like they belong, no matter their background; they run on the idea that people deserve love, dignity, and kindness. The staff includes certified nurses' aides on duty around the clock, ready to help with things like bathing, dressing, reminders for medicine, personal care, and getting around the building or down to the dining area, with ongoing health monitoring and nursing assessments for those who need it. There's support for folks living with Alzheimer's, and help for daily activities is always there if someone needs a hand. People eat together in a community dining area, with three meals and snacks served daily, and family or guests can come in and share a meal sometimes. You'll find full-size kitchens in some units and all rooms come with either a kitchenette or kitchen space, plus there's housekeeping, laundry, and linen service, so nobody's stuck keeping up with chores alone. Laundry and dry cleaning can be done in-house, so everything's convenient. The place lets some pets come along if that's important, and there's on-site resident parking for those who still drive. Activities and programs are always on the schedule, whether folks want something indoors like crafts, recreation, or fitness in the Healthy Living Fitness Center with coaching, or maybe they'd rather be outside in the gardens or patios. Offsite trips happen, too, when people want to get out for a change. There's space for exercise, a room for beauty or barber services, and even a little convenience store in the building. Heritage Woods is set up to help with whatever comes along, from memory and Alzheimer's care, to physical therapy, pain management, and specialized women's health and wellness programs-things like the Sleep Disorders Center and Peace Meal for good nutrition stand out, as do extra services linked with SBL Home Care, Hospice, and regional cancer, surgery, and heart centers, plus emergency care, orthopedic, wound care, and diagnostic imaging. Medical staff keep families informed if there are any special needs. They use a full, all-inclusive pricing structure, so residents don't have to worry about extra bills stacking up. Heritage Woods focuses on giving seniors a homelike community where people can live with dignity and keep their independence, staying connected to social activities and all sorts of interesting programs. The community earned the 2020 Bronze Quality Award from the American Health Care Association/National Center for Assisted Living, which just means it's recognized for working to improve life for its residents, and that's what folks notice when they walk through the doors.

    People often ask...

    Nearby Communities

    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017
    • Evening view of the entrance area of Belmont Village Senior Living Lincoln Park, featuring brick walls, decorative lighting fixtures, a circular chandelier on the ceiling, and a sign with the facility's name visible near the street.
      $5,506 – $7,157+4.5 (131)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Belmont Village Senior Living Lincoln Park

      700 W Fullerton Ave, Chicago, IL, 60614
    • Exterior view of Belmont Village Senior Living Glenview building at dusk, showing a large covered entrance with white columns, well-maintained landscaping with bushes and trees, and a multi-story brick and siding facade with lit windows.
      $3,965+4.6 (121)
      Semi-private
      independent, assisted living, memory care

      Belmont Village Senior Living Glenview

      2200 Golf Rd, Glenview, IL, 60025
    • Exterior view of a large, modern three-story senior living facility building with a covered entrance driveway, surrounded by green lawns and trees under a partly cloudy blue sky.
      $5,633 – $7,322+3.9 (69)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Alto Grayslake

      1865 E Belvidere Rd, Grayslake, IL, 60030
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040

    Assisted Living in Nearby Cities

    15 facilities$3,839/mo
    0 facilities
    15 facilities$3,839/mo
    0 facilities
    7 facilities$5,810/mo
    0 facilities
    5 facilities$2,581/mo
    3 facilities$4,519/mo
    2 facilities
    7 facilities$5,810/mo
    3 facilities$4,519/mo
    2 facilities
    © 2025 Mirador Living