Hilltop Skilled Nursing and Rehabilitation sits at 910 W Polk Ave, right in Charleston, Illinois, and has been around since 2007 as a privately owned limited liability company, and you'll notice when you walk up, the grounds are well kept with spots for residents to enjoy some fresh air. This place focuses on senior care, long-term stays, and skilled nursing, and operates every day, all day-so there's always staff around for help. Hilltop falls under many categories including senior living, rest home, and physical therapy, and they're run by Covenant Care with Clinic Administrator Latasha Garner overseeing things, so you get both rehab services and different programs for folks who need help with memory care, end-of-life care, and therapy after things like strokes, heart issues, or joint surgeries.
Rooms are set up for privacy or sharing, and there's a mix of modern amenities and old-fashioned hospitality, though reviews mention the rooms could use more regular cleaning and that the food's not the best-they do plan menus and offer an always available menu too, in case someone doesn't want what's served. Staff are around 24/7 including aides and nurses, and there's some mention in reviews about help with insurance and the friendliness of aides not always being great, but the facility does have internal medicine practitioners and a trained care team. Residents can join in group activities, wellness programs, and social events, giving them chances to stay engaged and active during their stay.
Hilltop also sets up care for folks who only need to stay a little while, like respite care or rehab with a goal to go home again, and then they help people plan for long-term comfort if staying longer is needed. They work hard on physical, speech, and occupational therapy, and they give support for family caregivers too, including guidance on long-term care and insurance. There's specialized programs for Parkinson's, cardiac rehab, orthopedic recovery, stroke, memory care, hospice, and palliative support-so most every senior care service is offered under one roof. Though Hilltop has an A+ rating on the Better Business Bureau, the place isn't accredited by them, which some families like to check. Virtual tours are available for people who can't come in person and they're open to folks touring in person if anyone wants to see the facility before making decisions.
So while Hilltop doesn't claim to be perfect, it does provide many services seniors and their families might need, with a supportive, homelike environment and skilled medical staff, all focused on helping people regain strength and live as comfortably as possible.
