Villas of Holly Brook and Reflections - Charleston

    738 N 18th St, Charleston, IL, 61920
    5.0 · 3 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Attentive staff, beautiful facility, great

    I toured and moved my parent in and was impressed by the attentive, courteous, and genuinely helpful staff - they smile, communicate well with family, work smoothly with hospice, and show strong teamwork and long-term care experience. The community is clean and gorgeous with a beautiful new facility, movie theater, great events, and outstanding meals; my only caveat was an initial parking concern.

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    Amenities

    5.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Location

    Map showing location of Villas of Holly Brook and Reflections - Charleston

    About Villas of Holly Brook and Reflections - Charleston

    Villas of Holly Brook and Reflections - Charleston sits at 738 18th Street, Charleston, Illinois, offering assisted living, memory care, and respite care for seniors. The community has two main parts: assisted living at Villas of Holly Brook and memory care at Reflections Memory Care, each with their own separate care options and floor plans, like grand shared suites, private studios, two-bedroom deluxe and standard units, one-bedroom apartments, and studio apartments. A Senior Living Counselor manages services and care, and Reflections Memory Care focuses on specialized support for residents with Alzheimer's disease or other types of dementia, with secure spaces and tailored programs to reduce confusion and prevent wandering.

    Seniors living here can get help with daily tasks such as bathing, dressing, medication reminders, and personal care. There's an emergency call system and 24-hour staff coverage for safety, along with fitness rooms, a hot tub spa, and secure entryways. The staff offers housekeeping, laundry, and linen services, and the community welcomes pets like cats and dogs. Residents can personalize their apartments and choose between private or semi-private living options.

    Dining includes communal meals, guest meal availability, and a well-kept dining area plus a café for visits with family or friends. Activities range from arts and crafts, music, and education programs to offsite trips and group transportation, with support for shopping or appointments. The community tries to keep life colorful and interesting, providing both in-house and outside activities, and even offers a beauty salon and barber shop onsite.

    Reflections Memory Care provides specific therapies and activities to support seniors with memory loss, using layouts and features designed to keep residents safe and less confused. An activity director makes sure there are events, outings, and things for everyone, and religious services take place onsite. The staff works together and with outside providers like hospice as needed, and they're known for being attentive and providing peace of mind to families.

    Amenities include in-room Wi-Fi, cable TV in both rooms and common areas, kitchens or kitchenettes, and sharply kept landscaping with brightly lit shared spaces. The location also offers home care services for companionship and non-medical assistance if needed, plus Veterans Affairs (VA) Aid and Assistance support for qualifying residents. The complex has won recognition for its dining, friendly staff, and clean, courteous atmosphere, and it works with PurpleDoor and other senior care advisory services. With a review score of 7.0 from two reviews, the community stands as one of several options in Charleston and the surrounding region, aiming to provide both comfort and safety for seniors with different needs.

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