Saint Ann Assisted Living

    770 State St, Chester, IL, 62233
    2.9 · 9 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but unsafe unreliable

    I'm grateful for the caring, compassionate staff and friendly, social residents - my mom's health improved and the building is affordable and nicely decorated. But it's clearly understaffed and underfunded: cleanliness and food are poor, we experienced bed bugs, and medication handling was unreliable (missing/wrong meds) with high turnover. Management lied when I complained and my state report vanished; I'd recommend this only as a last-resort low-income option.

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    Amenities

    2.89 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      1.0
    • Amenities

      2.9
    • Value

      4.0

    Location

    Map showing location of Saint Ann Assisted Living

    About Saint Ann Assisted Living

    Saint Ann Assisted Living in Chester, IL, has a lot to offer folks who are looking for support with day-to-day life but still want a comfortable place to call home, and this place really focuses on assisted living services, like help with things like bathing, dressing, taking medicine, meals, and personal care, and they try to make sure residents get what they need, since some people need more help than others. The staff runs special care programs, including a Memory Care program for people living with Alzheimer's or other forms of dementia, and the building's designed with safety in mind, which means rooms and common areas help keep seniors from getting confused or wandering, and there are features like handicap accessibility and pet-friendly spaces for a little extra comfort. The place comes with handy things like Wi-Fi and transportation and parking, and Saint Ann Assisted Living is family-owned and operated, which some families find gives it a certain lived-in, caring feel. Teri Jean's Florist is right on site and folks can order gift baskets or find birthday, anniversary, graduation, and new baby flowers, or even sympathy flowers and memorial arrangements for tough times, plus there are other gift items with well-known brands like Consuela, Inis, Livy, and Candelberry, which makes it easy for residents and families to mark special moments without having to go anywhere else. The community provides a mix of apartments, care services, meals, and social activities, and staff helps with daily living, but folks still get privacy and their own space. They really focus on making life comfortable and safe for seniors, and they offer plenty of choices, with both Assisted Living and Memory Care options in the same spot, and you can tell they've thought of the little things like supporting activities, managing medication, and providing flower arrangements right onsite, which has a certain homey feel that some people appreciate.

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