Lakeview Nursing and Rehabilitation Center sits at 735 W Diversey Parkway in Chicago, offering 178 beds in a building that covers both short-term and long-term care, and while they're for-profit and LLC-owned, they take Medicare, Medicaid, private pay, and most major insurance, so a lot of folks can get care here if they need. The place isn't part of a continuing care retirement community, but covers skilled nursing, assisted living-style amenities, and even has its own memory care program known as Memory Springs for seniors living with dementia or Alzheimer's disease. The staff, which numbers more than 150, includes nurses, therapists, doctors, pharmacists, psychologists, and specialists in different therapies like speech, physical, and occupational, making sure residents have a broad range of care, and people talk about the staff being kind, joyful, and friendly, which matters when folks need help every day or just want someone to talk to.
Lakeview gives out wound care, IV therapy, respiratory therapy, and lots of counseling and consulting for both residents and their families, and if a resident needs things like podiatry, optometry, audiology, hospitality, or even pain and renal management-that's there too alongside hospice and respite care, so families looking for a range of medical needs can have some peace of mind. The rooms get described as bright, spacious, and airy, with dining that's won awards like Best Meals and Dining, and the kitchen makes nutritious, good-tasting meals with quality ingredients, which seems to matter a lot to people based on reviews that show satisfaction scores around 9.8 or 9.9 out of 10. Lakeview also gets recognized for activities and friendliness, and every year it takes part in awards that look for excellence in care.
Though many folks are happy with the staff's attitude, the government ratings haven't been as strong. CMS gives Lakeview Nursing and Rehabilitation Center a one-star rating overall, and a one out of five in both health inspections and staffing, which comes from things like deficiencies in medication labeling, call lights sometimes stored out of residents' reach, and nurse's aide hours ranked low compared to other places. Quality measures are a little better at two stars, and the U.S. News and World Report rates the facility at two out of five overall, with short-term rehab below average and long-term care at an average level. The Center had one Medicare payment denial recently and has federal fines totaling $175,240 over the last three years, and there's a consumer alert because of an abuse citation on the CMS website, so families will want to look at those details closely.
When it comes to care outcomes, there are a few strong points, like a low rate of new or worsening pressure ulcers for folks staying short term, and fewer falls with injury compared to the average in the state or the whole country, along with almost no physical restraints used. About 35% of short-stay residents go home successfully, and more than half make functional improvements, and pain levels are reported lower than average for long-stay residents, though there's room to improve as the rate of pressure ulcers and the need for help with daily activities have increased for long-term stays.
Lakeview welcomes many types of residents, from those with complicated health needs requiring 24-hour nursing, to folks who come in for rehab after a procedure, offering physical, speech, occupational, and respiratory therapy along with dental, skin, and hospice care. No matter the stay, the focus remains on compassionate care suited to each individual, and Lakeview has resources available for families looking up options for long-term care, insurance, and caregiving decisions, as well as staff support for memory or mental health conditions. Some things work well and some could work better, but it's a large, active community with a lot of choices for seniors and their families needing both everyday and specialized care.
