Southview Manor

Southview Manor sits in Chicago and offers both long-term and short-term care around the clock, staying open 24 hours and handling everything from nursing and rehabilitation to assisted living and hospice services, and the place is known for providing care for people needing help with daily life, for those coming out of surgery, and for people dealing with memory or palliative issues, and you'll find programs like respite care, adult day care, diabetes education and support, caregiver help, and a nutrition program all in the same building. The staff includes aides, LPNs, registered nurses, and other health workers who together provide more nurse minutes from licensed practical and vocational nurses than most places in Illinois, even though the registered nurse hours per resident are below the state and national average, and the place's nurse staffing levels don't currently meet state law but are monitored and updated each quarter, aiming toward compliance. Southview Manor has a total of 200 certified beds, takes both Medicare and Medicaid, and operates for profit, and the Illinois Department of Health and Human Services inspects the place about every 15 months, with one inspection showing 14 health deficiencies compared to the state average of about 10.6, including earlier issues with providing medical social services and maintaining residents' quality of life, but those problems reportedly got corrected back in 2015. People did not find pharmacy or mistreatment deficiencies, but there were a few issues with following procedures for resident transfers, nutrition, and proper discharge documentation, such as one time when a resident went home with medicine in a bag and the right people weren't told, so policies on these steps have needed improvement over the years. Southview Manor gives residents vaccines like influenza and pneumococcal shots with high rates of coverage, does regular assessments and screenings for everything from pain to infections to mobility, and keeps a registry for transfers and discharges so folks can get their records if they want. The facility has a strong reputation for rehabilitation care, especially after surgery, illness, or injury, offering things like physical therapy, occupational therapy, and speech therapy, and there are programs like the SOARs Life Skills Program to help residents with GED and health literacy, plus they offer memory care and behavioral health services along with basic comfort and amenities. They still advertise a collaborative, holistic approach among healthcare workers, and they set up personalized care plans to improve outcomes, although they rate much above average overall, which means care is typically solid despite a few problem areas found in past inspections.