Immanuel Residences

    1122 Gilbert Ave, Downers Grove, IL, 60515
    2.2 · 5 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    1.0

    Unsafe unclean mismanaged care facility

    I moved in expecting safe, professional care but found poor management, unavailable and indifferent staff, and frequent neglect of residents. I witnessed safety and hygiene issues (blood on floors and bloody mucus on carpets/doorways), constant nighttime noise, frequent fire alarms with no evacuation plan, refusal to address medical needs, a disastrous, unclean remodel, deceptive leasing, and an unresponsive manager, Jackie - I do not recommend this facility.

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    Amenities

    2.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      2.2
    • Amenities

      1.0
    • Value

      2.2

    Location

    Map showing location of Immanuel Residences

    About Immanuel Residences

    Immanuel Residences in Downers Grove, a suburb of Chicago, opened in 1981 and has 120 apartments made for seniors aged 62 and up, all with wall-to-wall carpets, personal thermostat control, and modern kitchen appliances, so you'll have the comfort of home, plus each apartment has an emergency alert system and a comprehensive smoke alarm to help residents feel safe, and there's also an access-controlled entrance, elevators, and full wheelchair accessibility, making it easy for everyone to get around. The building offers one-bedroom and two-bedroom apartments, which are all handicap accessible, laid out across over 61,000 square feet, and they're considered affordable and subsidized senior apartments so people with different budgets can live here.

    There's a friendly staff that speaks more than one language, 24-hour maintenance on site, and management ready to help, and the community is known for its friendly and kind atmosphere, which really helps make people feel at home. Residents have personal laundry rooms, on-site parking, and areas for group events like two large atriums, plus a computer center if someone wants to stay connected or needs to use the internet. Meals are cooked with quality ingredients, and there are lots of spaces for daily activities, such as a craft room, a library, and a beauty shop, and even a thrift store available for residents.

    Outdoors, there's a garden and patio where anyone can relax, plant vegetables, or join in volunteer projects like food distribution or tending plants, and if someone enjoys being outside, there are also regular games and animal therapy visits that help make days more interesting. Immanuel Residences has many programs and services with their own unique names for independent living, assisted living-which includes help with bathing, dressing, and medicine-and memory care that supports people with Alzheimer's or other dementia, all focused on safety and comfort, as well as home care for those needing extra help in their own apartments.

    Healthcare services come directly to the community, including dentistry, podiatry, and optometry, so no one needs to go far for regular checkups. Residents can also join arts and crafts classes, encouragement card writing, and both indoor and outdoor games as part of the activities made to keep everyone socially, mentally, and physically active. The building has smoke alarms, access control, and accessible features throughout, supporting daily routines and personal independence. Atriums make the space bright and open, and with resident parking, a fitness center, and water conservation features, the environment tries to balance comfort, health, and practicality for everyday living. Immanuel Residences gathers people from different backgrounds, and the setting encourages both community involvement and privacy, with a simple and easy lifestyle for seniors.

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