Edwardsville Care Center

    401 St Marys Dr, Edwardsville, IL, 62025
    3.0 · 33 reviews
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Unhygienic, neglectful care, stolen belongings

    I had some bright spots - a few outstanding nurses, caring CNAs, activities, therapy and good hospice cooperation - but overall my experience was deeply troubling. I saw theft by staff, filthy/unhygienic conditions, rude and inattentive caregivers, safety concerns and what I feel was neglect that coincided with a loved one's decline; admin was unresponsive, censored complaints and delayed records. I strongly discourage placing a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.6
    • Meals

      2.3
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Edwardsville Care Center

    About Edwardsville Care Center

    Edwardsville Care Center sits in Edwardsville, Illinois, and offers both long-term care and short-term rehabilitation services for seniors, and when looking around, there's a big building with 120 certified beds where folks get help with things like bathing, dressing, transfers, and meals, and there's medication management when needed, plus specialized programs for personal care, wound care, occupational, physical, and speech therapy, and for people needing tracheotomy care, catheter care, IV antibiotics, dentistry, podiatry, audiology, and optometry, those options are there, too, and then if someone's in need of post-acute care, respite stays, hospice care, or inpatient rehab, the facility does provide all of that with registered and medical staff on site, but you should know the nurse turnover rate sits higher than most places at 74.0%, and the nurse staffing is lower than the state average at about 2.53 hours per resident per day. The center has common spaces like a dining room, fitness room, game room, computer center, library, garden, and wellness center, and the rooms come fully furnished with private bathrooms, air-conditioning, cable, Wi-Fi, and some have kitchenettes, plus there's a beauty salon, meal prep for special diets including diabetes meals, housekeeping, linen service, and a 24-hour call system with round-the-clock supervision for safety, and you'll find scheduled activities, community and resident-run programs, mental wellness support, and planned trips, along with community transportation. Residents can join both a resident council and a family council if they want a say in things. Edwardsville Care Center is owned mostly by Makhlouf Suissa and Lorraine Suissa and operates as a for-profit LLC without public details about management control, and it's licensed and verified by Care.com, though you'd want to independently confirm that licensing. While there are programs and amenities to support comfort, well-being, and independence, the center's been flagged for abuse in the last year and has had several deficiencies-including infection control violations and issues with safe pain management-and received citations for failing to prevent potential abuse or neglect, though inspectors noted there was no actual harm, just potential for more than minimal harm, and during inspections, a total of 34 deficiencies were found, with a complaint in December 2024 leading to a fine and another inspection in February 2025 also noting a deficiency. Still, the staff treats residents with respect and dignity, according to reports, and the goal is to keep a supportive, safe, and comfortable environment while providing the needed assistance, guidance, and opportunities for fun, activities, laughter, and socialization for seniors needing different levels of care.

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