Lakeland Rehabilitation & Health Care Center

    800 W Temple Ave, Effingham, IL, 62401
    3.3 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Cheery facility, understaffed and inconsistent

    I had a very mixed experience. I appreciated the clean, cheery dining room, seasonal décor, on-site rehab and memory care, regular meds, activities (music, chair exercise, bingo) and several genuinely caring, knowledgeable staff and a responsive director. However the place felt understaffed and inconsistent - some employees were rude or careless, communication was poor, residents were sometimes neglected (forgotten meals/fluids, long waits), and maintenance and cleanliness lapsed in spots (odd odors, dirty bathrooms, fallen trim, slippery floors). Food was adequate but often not hot, pricing felt high, and the facility shows its age in hallways and flooring. I value the positives but would hesitate to recommend without confirming staffing and cleanliness have improved.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.31 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      2.4
    • Amenities

      3.0
    • Value

      2.7

    Location

    Map showing location of Lakeland Rehabilitation & Health Care Center

    About Lakeland Rehabilitation & Health Care Center

    Lakeland Rehabilitation & Health Care Center sits in a quiet, park-like area in Effingham, Illinois, and provides both short-term and long-term care for seniors. The center has 154 certified beds and is Medicare and Medicaid certified. People get help with daily needs like bathing, dressing, grooming, toileting, meals, laundry, and medication management. Skilled nursing staff provide care for complex medical needs, including cardiac rehab, diabetic injections, dialysis, IV therapy, tracheostomy care, wound care, and more. Specialty programs include Alzheimer's and memory care, a secured memory unit, hospice care, respite care, and several types of rehabilitation including for joints, strokes, and after surgery. Restore Therapy services cover speech, occupational, and physical therapies, with therapy rooms made for each type.

    Residents have access to transportation, housekeeping, laundry service, and meals prepared on site. The facility features a beauty and barber shop, cards and games, and frequent social events to encourage community. There's also a bathroom floor in a resident hall designed for easy use. Healthcare professionals focus on holistic care, aiming to meet both physical and emotional needs. For family caregivers, the center offers resources and advice on long-term care and insurance.

    Lakeland is a for-profit business managed by Tutera Senior Living & Health Care, with several companies holding ownership shares. Managerial control's been with Kiley Brooks since 2015 and Jeff Gannon since 2022. The nurse hours per resident sit just under the state average, while nurse turnover is a bit better than most, which can help with consistent care.

    However, the facility's had some challenges. Inspection reports list a total of 26 deficiencies, including three more found in a February 2025 complaint inspection. Reports show citations for problems like abuse, neglect, failure to protect residents, or not reporting abuse and neglect on time. A complaint fine of $90,365's been issued.

    While Lakeland Rehabilitation & Health Care Center provides a wide range of care and support services, inspection and complaint histories should be considered when making any decisions. The amenities and broad care options are there for those needing regular help, therapy, or secure memory care in a setting that aims to balance comfort and medical needs.

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