Frankfort Terrace is a skilled nursing facility with 120 certified beds, set up mainly for people who use Medicaid, and doesn't belong to a Continuing Care Retirement Community, but it does have care homes and offers a variety of care types, including assisted living, independent living, memory care, nursing home care, home care, respite care, and Alzheimer's care, so you'll find different options here, though it's for-profit and doesn't hide that. The staff provides 12-16 hour nursing care, helps manage medications, and assists with daily living activities, but if you're expecting a lot of physical therapy, you won't see much, as physical therapy staff time averages less than one minute per resident per day, though care for mental health and behavioral needs is more of a focus, with intermediate and behavioral health services, daily staffing is monitored, and there are measures in place to meet minimum ratios but at last check, legal minimums weren't quite met, though no fines have been given in the past three years.
Frankfort Terrace has an overall above-average rating from Medicare, with an average health inspection and staffing rating, but its quality of resident care stands out as much above average, with strong measures like a 100% flu shot rate for short-stay residents this flu season, and all long-stay residents get the pneumonia vaccine, even though 66.7% of long-stay residents receive antipsychotic medications, which is higher than most places. They've got infection control policies if you ask for them, and they hold a standard inspection; back in May 2018, there were seven health deficiencies cited, which isn't unusual for a place their size. Residents can serve on a council to voice concerns or help plan activities, and the facility has several memory care programs for those with dementia or Alzheimer's.
The rooms are semi-private and furnished, with private bathrooms, air conditioning, cable TV, Wi-Fi, and kitchenettes, which keeps things comfortable, and meals are made by a professional chef in a dining room that serves food all day with plenty of options for people with dietary needs, like allergies or diabetes, so special requests are handled. Housekeeping, laundry, move-in help, family support, and transportation are part of what they offer, plus community programs include movie nights, fitness and wellness rooms, a resident-run activities calendar, outdoor paths and gardens, group outings, onsite religious services, and a beauty/barber service. Some services, like the Frankfort Terrace Life Skills Program SOARs, help with mental health, independent living, G.E.D. studies, health literacy, and plans for discharge, and this program even won the 2023 NARA Impact Award, which stands out among nearby homes, plus they support continued education online for social workers, nurses, therapists, and case managers.
The setting feels home-like and friendly, with a staff approach that tries to create a family feel for people with chronic illness or mental health issues needing intermediate or custodial care, though it's not a fancy place; it focuses more on providing safety, nursing, and personal support, with specialized programs promoting both independence and mental health. There's a 24-hour call system in every room so when someone needs help, staff can respond quickly, and care plans are highly individualized, aiming to keep everyone as independent as possible while offering support for both residents and their families, and you can always arrange a tour if you want to see how things work or meet the staff and residents for yourself.
