Villas of Holly Brook and Reflections Memory Care

    220 Ron Crank Drive, Harrisburg, IL, 62946
    3.2 · 5 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Friendly facility but unreliable staff

    I was impressed by the facility itself - a small, friendly community with caring memory-care staff, great meals and activities that provide helpful one-on-one attention. However, staff responsiveness and professionalism are inconsistent: they were rude at times, often late, didn't return calls, and failed to provide a cost quote, so I would not trust my mother to stay here yet. It shows promise and good value in care and programming, but needs better rehab services and reliable, professional staff to justify the high price.

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    Amenities

    3.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.2
    • Meals

      4.5
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Villas of Holly Brook and Reflections Memory Care

    About Villas of Holly Brook and Reflections Memory Care

    Villas of Holly Brook and Reflections Memory Care sits on Ron Crank Drive in Harrisburg, Illinois, offering a mix of assisted living and memory care services for older adults who need help with daily activities or have dementia, Alzheimer's, or other memory needs, and the staff stays around all the time, ready to help with bathing, dressing, medication, and anything else that gets tough, and there's always someone for housekeeping, laundry, and maintenance. Residents get choices about their care and how they want to live-some need just gentle help while others have more personal care or memory care plans. The community tries to keep everyone active with things like social events, crafts, music, group outings, fitness programs, and even more specialized activities for memory care to make sure minds stay as sharp as possible and folks don't feel lost or confused, and they have quiet courtyards, gardens, and nice outdoor spaces so you can sit, walk, or even fish if you like, and people can enjoy things like hiking or camping nearby. Meals come prepared daily in welcoming dining rooms or a café, and there's always time for a coffee or visit with family and friends, and if someone wants to cook a bit, kitchen and kitchenette options are in some apartments.

    The place itself has both private and semi-private layouts, like Assisted Living One Bedroom, Two Bedroom Standard, or Two Bedroom Deluxe for assisted living, and Private Studio, Shared Grand Suite, or Semi Private Suite in memory care, and rooms have things like Wi-Fi and appliance options. The Reflections Memory Care area is built for safety with special floors to reduce wandering and offers incontinence and diabetic care for those who need it. There's even a respite program for when families need a break or someone needs a short stay to recover from surgery or illness, whether for a day, a week, or a month. The staff is trained in senior needs, including dementia care, under the watch of on-site Executive Directors who look after hiring and make sure every resident gets what they really need, and the community keeps a nurse on staff part-time and can remind people about their medicines.

    Transportation is available for errands, doctor appointments, group trips, and shopping, and there's a beauty salon and barber for upkeep without leaving. Residents can join devotional services right on-site or go offsite, and there's a library, cable TV, emergency call systems, guest parking, and places for overnight visitors. Everything adds up to a place set up for faith, family, and comfort, and the focus stays on independence and quality of life, with amenities aimed at promoting wellness in body, mind, and spirit, and with staff aiming to make sure everyone feels at home, supported, and safe without taking away the feeling of doing things for themselves. Activities, dining, living spaces, and support from staff work together to make things easier but also richer for every resident.

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