Arbor Terrace Highland Park sits at 1000 Central Ave in Highland Park, Illinois, and stays open around the clock to help its residents, which makes it easy for families and residents to get support at any hour, though sometimes there are reports that staff can be impatient and residents may wait a while for help depending on how busy they get, but most people say the staff are caring, friendly, and try to be helpful, though once in a while the place is short-staffed. The community belongs to the Arbor Company and has several types of support, offering assisted living, memory care, independent living, and care for people who need a nursing home or wish to stay as part of a continuing care retirement community, so people can move through more than one type of care without leaving. The building has a living room, a library, a gym, a dining room, and a theater, and some of the amenities folks talk about the most are the homemade cookies, muffins, and fruit always on hand, which means residents can snack and feel at home at any time of day. The community lets residents bring close pets, welcomes those who need handicap accessibility, and has Wi-Fi and high-speed internet, which makes it easier for seniors to connect with family or keep up with hobbies. Gourmet meals get served in a well-furnished dining area, and meals pay close attention to nutrition and good quality food.
Arbor Terrace works with senior residents who have Alzheimer's disease or other memory problems and has a special Bridges Program just for people at the early stages of memory loss, giving them help but also some freedom, and that's important for adults who like to keep their routines but might need reminders or a little extra supervision for safety. Memory care services run all day and night with staff caring for residents in a setting designed to be safe and calm, and the team works with people who need help with daily activities, like bathing, dressing, or managing medicines. The staff members are trained to support these seniors through programs aimed at wellness, healthy social activities, and events for everyone-there are always things going on, from group activities to time with family and visitors, which helps people stay connected and feel less alone.
There's independent living for active seniors, assisted living for those who need more help but want to keep as much of their independence as possible, and home care services with trained aides for people who prefer to stay in their own house but need some companionship or non-medical care. Arbor Terrace has a continuing care community setup, so people can stay on the same campus even if their health changes and they need more care over time, which means less worry about having to move again. There's a strong focus on building relationships, honoring each resident's personality, and celebrating unique life stories so people don't feel like they're just a number.
The place also keeps a close watch on how well it's working by measuring over 700 items of daily life in its Quality Enhancement program, and there are systems in place for staff to keep improving what's offered. The company says it wants to keep raising quality and encourages staff growth, which might help with being short-staffed sometimes. Arbor Terrace Highland Park promises a safe, caring place where folks can find support, enjoy daily life, and take part in as much as they want, whether that's quietly reading in the library or joining events and social gatherings. The website arborcompany.com/locations/illinois/highland-park has more details about the services, programs, and what daily life looks like in the community.
