Goldwater Care Marseilles

    578 Commercial St, Marseilles, IL, 61341
    4.3 · 40 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring rehab, inconsistent staff conduct

    I experienced a warm, family-like community with compassionate, skilled staff - excellent therapy, wound care, convenient in-building dialysis, helpful admissions and strong leadership after recent renovations. However, I also witnessed serious problems: poor supervision, harassment/retaliation, cleanliness issues (dirty shower room), and occasional neglect/uncaring care from some staff, especially at night. Overall I value the caring teams and rehab success, but families should be aware of inconsistent staff conduct and management lapses.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.35 · 40 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.4
    • Meals

      1.0
    • Amenities

      4.7
    • Value

      4.3

    Location

    Map showing location of Goldwater Care Marseilles

    About Goldwater Care Marseilles

    Goldwater Care Marseilles sits in the countryside of Marseilles, Illinois, just off the Illinois River, with trees, wildlife, and a small pond that residents like to watch, and you'll notice it feels pretty peaceful with all the surrounding woods. The place looks after seniors with many care options, so whether someone needs Independent Living, Assisted Living, Memory Care, Home Care, or Skilled Nursing, they try to cover all those bases, and they've also got services like respite care if families need a short break. It's owned by the government hospital district and is linked to Aperion Care, and while their menus often get called delicious and the therapy department is considered top notch by many, it's good to know they've gotten several inspection reports in the past about safety and abuse prevention, and a fine of $23,280 was given at one point, so that's something you shouldn't overlook if you're looking for a place that pays a lot of attention to those things.

    The building holds up to 103 certified beds, and they usually have about 77 residents a day. There's been recent ownership change in the past year. Nurses come and go quite a bit with a turnover rate of 68.3%, but you do get an average of 3.10 nurse hours per resident each day, which is about what's needed for skilled care. Some nurses are there for up to 16 hours daily, with supervision all the time.

    You get many care types based on need, like Active Adult Living, Independent Living, Assisted Living, Memory Care with special support units and features, Home Care, Adult Day Services, Long-Term Care and Skilled Nursing, Home Health Care that's Medicare-certified, and Hospice Care. Staff help with bathing, dressing, grooming, meals, laundry, medication management and distribution, diabetic injections, toileting, and help getting around. They have a strong focus on daily activities and mental wellness too, with specific care programs meant to fit each person's needs.

    Goldwater Care Marseilles tries to make it easier for residents by preparing meals, offering support for special diets, and helping folks get to places through community transportation and rides, though that's more for non-medical trips. Rooms usually have private bathrooms, air-conditioning, and cable, and they come furnished, plus there are kitchenettes and phone service if you want to use one. Housekeeping and linen services are standard, and you'll find Wifi throughout the community areas.

    There's a fitness room, a dining room with restaurant-style meals, a beauty salon, wellness center, gaming room, garden spaces, a small library, and outdoor spots to visit. Scheduled and resident-run activities happen every day, and there is a computer center if you like to keep in touch online. Every room has a 24-hour call system and supervision, trying to keep people safe and comfortable.

    Families often pick this place because it serves folks who need anything from simple help with daily life to more complex health services, like skilled nursing, rehabilitation, and memory care. The idea is to provide as much or as little help as someone needs, with special care for those with memory challenges. They work toward creating routines and connections for seniors, and try to keep health, comfort, and daily well-being in mind.

    While Goldwater Care Marseilles has a nice setting, community amenities, and a pretty full menu of services, you'll want to take into account the inspection reports and past deficiencies when thinking about a move. Some people like how close it is to nature and the calm view by the pond, and others focus more on the medical support and daily care, but either way, it works as an option for many kinds of care needs under one roof, with some trade-offs to consider.

    People often ask...

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