Montclair Assisted Living and Memory Care

    5520 Lincoln Avenue, Morton Grove, IL, 60053
    3.5 · 13 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Friendly staff but inconsistent care

    I found the staff warm, friendly and caring - polite reception, engaging activities, good food, and PT helped my partner progress to walking with a walker; visits feel relaxing and welcoming. However, I noticed urine odor, uneven cleanliness and some unprofessional caregivers; staff turnover and new management make me anxious and I wouldn't trust it for advanced Alzheimer's care. Pricing and promised levels of care felt inconsistent, so while the day-to-day can be excellent, I remain cautiously concerned.

    Pricing

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    Amenities

    3.46 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.5
    • Meals

      4.3
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Montclair Assisted Living and Memory Care

    About Montclair Assisted Living and Memory Care

    Montclair Assisted Living and Memory Care has a team committed to helping residents with dignity, especially those who deal with memory loss, and you can see they've built their place to feel warm and welcoming, with separate memory care and assisted living areas so people get what they need in a safe space. The building has locked doors and alarm bracelets to help prevent wandering, and staff know what to do when someone shows tough behaviors, and there's always someone there-caregivers, nurses, and even a doctor on call-all day and night. The place has both private and semi-private rooms, and there's always plenty going on, from art and stretching classes to gardening, music, brain fitness, and even outings and intergenerational programs, all led by a full-time activity director who tries to keep folks involved. Residents can keep a cat or dog if they want, since Montclair lets people bring their pets, even offering on-site pet care.

    Meals come restaurant-style in a bright dining room, with a chef who can make gluten-free, diabetic, or other carefully planned food, and if someone wants something different or needs room service, that's an option too, since the idea is that meals should be enjoyed. All the showers and tubs in the memory care area are easy to get into and have grab bars, and the apartments come with simple kitchenettes, internet, and TV connections, plus furniture like beds, desks, and closets that try to make it feel a little like home. Each area of Montclair has both indoor and outdoor spaces, gardens, patios with shade and comfortable chairs, and safe walkways so residents can spend time outside or sit with visitors, even if they need to use a wheelchair or walker.

    There's a coffee shop and a general store in the building, a spa-like salon, a hot tub, billiards, computer room, and nice common rooms with games and a fireplace, hoping people find ways to enjoy themselves or relax each day, and if someone wants to join a group for religious services, that's offered right on site. Transportation is provided, with a shuttle to take people to shopping, medical appointments, or local places, plus there's parking for both residents and visitors. Montclair offers 24/7 security, and people can age in place, meaning as needs grow, staff provide more help with things like bathing, grooming, or diabetes care, even using mechanical lifts if someone can't get around by themselves. The facility takes care of light, medium, and heavy care needs, with staff who know how to help with incontinence, medication reminders, and behavioral support, and there's also hospice, respite stays, and therapies such as physical and occupational therapy.

    People can choose what works best for them, whether it's independent living, assisted living, memory care, day programs, or short-term stays, and all fees-like the $7,200 for studio memory care rooms-are published for easy reference. Rooms and services are available in English and Spanish, and payments can be made by check or credit card. The overall feel is that of a new, clean community that does its best to blend safety, care, and comfort, for seniors who want support, activities, and a bit of privacy without leaving behind the things that matter to them.

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