Arcadia Care Morton

    190 E Queenwood Rd, Morton, IL, 61550
    2.2 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff, dangerous management failures

    I give this place 1/5 overall. The CNAs and nurses were loving, attentive and provided exceptional bedside care - meals were generally good, the building is in good shape, and activities/music felt welcoming and dignified. But management is essentially non-existent: chronic understaffing and high turnover, poor/unresponsive communication, missed doctor appointments, falls not communicated, long hold times and hang-ups, supply shortages, and residents sometimes appearing dehydrated, unshaven or not dressed warmly. I'm grateful for the caregivers, but the facility's staffing, safety and leadership problems make it unacceptable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.22 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.6
    • Meals

      4.5
    • Amenities

      3.0
    • Value

      2.0

    Location

    Map showing location of Arcadia Care Morton

    About Arcadia Care Morton

    Arcadia Care Morton sits in Morton, IL, and you'll find it's a place where people can get the help they need in a setting that feels pretty welcoming, since it has both open spaces and a newly renovated look, plus a nice outdoor courtyard where people often stop to chat or get some air, and the staff manage things like skilled nursing, memory care, assisted living, and respite care all under one roof, so whether a person needs help just now and then or needs around-the-clock attention, there's someone there with experience, including nurses and therapists, covering both short-term rehab after a hospital stay and longer-term skilled care, and you'll see folks working together to give help with daily needs like dressing, bathing, taking medicine, and even things like wound care or tracheostomy care, and there's also support for managing diabetes or handling respiratory care with devices like CPAP or BiPAP, which not every place has, and families can come any time since the admissions team works around the clock, helping with questions about Medicare, Medicaid, and private insurance so people know what's covered.

    The place has private rooms with air-conditioning, kitchens, cable, telephones, and Wi-Fi, and staff come in to do housekeeping and laundry so that residents have less to worry about, plus there's restaurant-style dining that can handle special diets, and the snack creations and daily meal plans keep things pleasant, while activities fill out most days, like Bingo, movie day, day trips outside, and at times there are resident council meetings where people get a say in what's going on. A wellness center on-site supports both physical and mental health, offering programs aimed at keeping spirits up, along with physical, speech, and occupational therapy as needed, and there's a beauty salon, computer room, small library, fitness room, and garden for quieter moments.

    Transportation for appointments and dialysis is available as well, and folks get plenty of chances to get involved, whether through resident-run groups, staff-organized events, or just spending time in the common areas. The staff watch out for everyone all day and night, and there's a call system in every room. People looking for care have choices here: independent living if they want more freedom, assisted living if they need some help, memory care, home care (non-medical and Medicare-certified health care at home), adult day services, skilled nursing, and even hospice support, since the team is used to working with all these needs, and families can ask for a tour any time. The goal at Arcadia Care Morton seems to be making sure that older adults get the help they need in a warm, well-kept space, with a mix of support, comfort, and meaningful activities each day.

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