Pricing ranges from
    $5,370 – 6,981/month

    Ciel at Plainfield

    12446 S Van Dyke Rd, Plainfield, IL, 60585
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility; serious care concerns

    I had a mixed experience. The building is beautiful, very clean, with spacious rooms, pleasant dining, lots of activities, and many genuinely kind, caring staff who treated residents like family. Memory care felt secure and therapy services were good, and under attentive staff the place can be warm and welcoming. However, chronic staffing shortages and slow call-button responses (30-60 minutes) led to missed showers/meals, medication mishandling and wound-care/safety concerns, plus inconsistent communication, billing/paperwork errors and an uneven atmosphere. Management appears to be improving under new leadership (Ciel), but I recommend visiting, getting promises in writing, and closely monitoring care before deciding.

    Pricing

    $5,370+/moSemi-privateAssisted Living
    $6,444+/mo1 BedroomAssisted Living
    $6,981+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.02 · 131 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      3.6
    • Amenities

      4.2
    • Value

      2.6

    Location

    Map showing location of Ciel at Plainfield

    About Ciel at Plainfield

    There isn't much direct information about Ciel at Plainfield from the facility itself, but what's known paints a picture of a community where seniors can pick from studio, one-bedroom, two-bedroom, and companion apartments, all with walk-in showers and kitchenettes that make day-to-day life easier, and there's a craftsman-style look with fancy interiors, which might appeal to folks who enjoy something a little more upscale, and while the place offers regular assisted living and memory care, they also have special programs for conditions like Parkinson's, and for seniors with dementia or Alzheimer's, the Connections by Ciel program is set up to give both structure and gentle care, with memory care apartments aimed at keeping things calm and safe, and staff trained to help reduce confusion and wandering, and there are community features like arts and crafts rooms, a beauty and barber shop, a library, a wellness center, ponds, pretty courtyards, and gardens, places where residents or even their pets can stroll around when the weather's nice. Activities seem to happen often, with music, social hours, worship, clubs, coffee get-togethers, outings for shopping and movies, game nights, exercise programs, and more, all sorted by the Life Enrichment team, who work to keep everybody interested and connected, and transportation is available for those who need it. For health needs, there's help with medication, wound care, diabetic shots, meals, bathing, dressing, grooming, and toileting, plus on-site occupational, physical, and speech therapies, while the SafelyYou AI system helps watch for falls and offers extra clinical support day or night. Meals are chef-prepared, and the whole environment aims to make things feel homey and respectful, with the goal of giving personal attention as needs change. The location, surrounded by golf courses and nature preserves and just under an hour from Chicago, offers a pleasant backdrop, and regular housekeeping, laundry, and maintenance keep things running smoothly. Ciel at Plainfield's run by Ciel Senior Living, and they call their special services the Blue Sky Experience, but overall, the aim is pretty clear: decent care, safe surroundings, and enough activities and amenities to help seniors stay connected and as independent as possible.

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