Fort Armstrong Senior Residence

    1900 3Rd Ave, Rock Island, IL, 61201
    3.6 · 16 reviews
    • Assisted living
    AnonymousCurrent/former resident
    2.0

    Caring staff, failing building services

    I live here and have mixed feelings. The nurses and many front-line staff are caring, dementia-aware, helpful with meds/finances, and activities, outings and live music make it social and pleasant. However cleaning is unreliable, food quality is inconsistent (small portions at times), elevators often fail, and management is unhelpful - rent rises with no improvements and even the internet was taken away. Safety and staffing worry me (no nurse on third shift, understaffed nights, security incidents), and I've felt unwelcome at times. Overall, nice people and good programs, but the building, services, and value need serious improvement.

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    Amenities

    3.56 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.6
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      2.3

    Location

    Map showing location of Fort Armstrong Senior Residence

    About Fort Armstrong Senior Residence

    Fort Armstrong Senior Residence, called Fort Armstrong Assisted Living, sits in Rock Island, Illinois, and you'll notice right away the building has a lot of history, with its Italian Renaissance Revival style, upper stories trimmed in white terra cotta, and cast concrete features on the lower floors, and people often mention the historic charm since it first opened as a grand hotel in 1926, keeping restored spaces from its hotel days like the old dining rooms, bar, banquet room, bowling alley, barbershop, and even seven storefronts from its original setup. The building has nine stories with deep corner setbacks, and many apartments give views of the city or the Mississippi River, plus there are studio, one-bedroom, and two-bedroom options, all designed for livability and accessibility, and the recently renovated living spaces help seniors with ease of movement, including full tubs and walk-in showers for wheelchairs.

    Fort Armstrong Senior Residence provides apartments where older adults get the services they need, whether that's assisted living with help in bathing, dressing, meals, and medication, or more specialized Alzheimer's and memory care, and staff stay focused on personalized, resident-centered care, using methods like the HigherPath senior health model that aim to keep people independent and treated with dignity, and the facility maintains 24-hour on-call emergency assistance along with support from daily nursing care, general counseling, and Medicare Part B therapies, plus laboratory services if needed. People find social support too, such as group activities, planned events, and life enrichment programs like singing, bingo, dancing, and educational workshops to help residents feel a part of the community, with social and recreational spaces like a TV lounge, a library with a bird aviary, game room, activity kitchen, snack bar, computer room for video calls, and a wellness center for health and fitness.

    Meals come three times a day in the dining hall, always with a full salad bar at lunch and dinner, and residents can order guest meals if friends or family come to visit, while the building also offers beauty and barber services and an on-site salon for anyone who wants that grooming or hair care. People can spend time in outdoor spaces, enjoying gardens, walking paths, or simply sitting in the patio area, and volunteers or staff lead religious and devotional services both on and off site. Fort Armstrong includes weekly housekeeping, laundry, meeting rooms, and resident parking, as well as helpful features like fireplaces in the common areas and an outside patio garden where people like to chat or watch the seasons change.

    Residents can count on scheduled transportation services to go shopping, attend doctor's appointments, or join in social outings and entertainment, and the place is close to hospitals and doctors, adding some peace of mind for people and their families. Senior apartments come with free cable TV, WiFi, private bathrooms, easy access showers and tubs, and a focus on accessible design so residents can age in place. Fort Armstrong Senior Residence puts effort into making the place safe, comfortable, and social, and while it isn't perfect, many people notice the combination of historic architecture, daily support, the attention to dignity and independence, and plenty of ways to take part in things whether it be games, music, or just gardening on a nice day.

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