Alpine Fireside

    3650 N Alpine Rd, Rockford, IL, 61114
    3.2 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Outstanding staff, but unsafe management

    I had mixed feelings: the PT/therapy team, some nurses, social services and a few caregivers were outstanding and genuinely caring. But the place is chronically understaffed and expensive, with unresponsive, at times unethical administration-poor communication, forced signatures/POA mishandling, and a terrible complaint process. I saw neglect and hygiene failures (missed baths, foul odors, weight changes, bedsores), medication delays, infection/COVID problems, and even reports of stolen jewelry. Despite pockets of excellent care, the safety and management issues made me lose trust.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.18 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.5
    • Meals

      2.7
    • Amenities

      2.0
    • Value

      3.2

    Location

    Map showing location of Alpine Fireside

    About Alpine Fireside

    Alpine Fireside is a health center founded in 1972 that offers a broad range of care, and it's a place where folks can find inpatient nursing, rehabilitative services, and support for people who need continuous health care, and the staff keep an eye on things twenty-four hours a day to help in emergencies or when a resident needs a hand, whether it's help moving from a bed to a wheelchair or monitoring insulin for diabetes management, and they also offer incontinence care, non-ambulatory care, and have skilled nursing teams there to make sure each resident's care plan is just right for them and their families, since they take family input pretty seriously. Residents can choose from assisted living, skilled nursing care, memory care for those with Alzheimer's or dementia, and shorter stays for respite or recovery, as well as outpatient therapy, physical, occupational, or speech therapy, with special programs available through a partnership with HealthPRO Heritage. The facility is open every day from eight in the morning until nine at night, and meals are made for residents, which cuts down on the hassle of cooking and lets them focus on enjoying the company of others in indoor common areas, which are set up for socializing, plus there are devotional activities, scheduled movement classes, on-site entertainment, and some trips off-site once in a while to keep everyone active and engaged. Alpine Fireside has a welcoming environment, and the care team looks after people at all stages of life, making sure they get personal attention and regular health checks, and anyone who needs intermediate care, sheltered care, skilled rehab, or outpatient therapy has options, too, since they've built their reputation on reliable, compassionate, and holistic support, which means they pay attention to medical and emotional needs equally and value what makes every resident unique. Safety, especially for those with cognitive impairment, is a top priority, and with staff always available, the facility aims to deliver steady, trustworthy assistance day and night. Alpine Fireside's tradition of excellence stretches back to 1973, and the community has earned a 5-star rating for quality, so folks can expect a steady hand and a kind approach, and anyone who wants to know more can visit their website at alpinefireside.com.

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