Amberwood Care Center

    2313 N Rockton Ave, Rockford, IL, 61103
    3.0 · 46 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Caring staff but unsafe facility

    I had generally good experiences - many nurses, CNAs and therapists were attentive, kind and provided excellent rehab and compassionate care, and the community ministry/support felt meaningful. That said, the place has serious maintenance and cleanliness issues (mold, holes, failing bathtubs, broken A/C, cluttered hallways), safety gaps (no emergency call buttons, missing bed rails) and slow call-light responses. Food and amenities were hit-or-miss, and communication from administration could be opaque; I encountered rude or disorganized staff at times. Bottom line: caring staff and good therapy, but inspect the facility closely and ask tough questions before committing.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.8
    • Meals

      2.4
    • Amenities

      2.1
    • Value

      3.0

    Location

    Map showing location of Amberwood Care Center

    About Amberwood Care Center

    Amberwood Care Center sits at 2313 N Rockton Ave in Rockford, Illinois, and offers a wide range of care for seniors, with nursing home care, assisted living, independent living, and memory care, and has specialized programs like stroke, cardiac, orthopedic, and pulmonary rehabilitation, along with memory care for Alzheimer's and dementia, short-term rehabilitation, long-term care, respite stays, palliative care, and hospice services, and people can choose from private or semi-private rooms, and those rooms have TVs, internet, private phone lines, with some rooms offering kitchens or kitchenettes. The building tries to feel like a boutique hotel, so there's a full-service dining room, a salon and barbershop, fitness center, game room, activity centers for crafts or social time, landscaped paths and gardens, spa-like touches, and the whole place is designed to be safe with features like handicap accessibility, a sprinkler system, safety rails, washers and dryers, and laundry service. Amberwood provides care for conditions like cancer, heart disease, lung problems, wounds, and it brings in nurses, wound care staff, occupational and physical therapists, along with consulting specialists like podiatrists, and everyone gets an individualized care plan that focuses on what they need, whether it's daily help with dressing, walking, bathing, grooming, medication support, or special help for memory issues. There are also programs for health and wellness, education, arts and crafts, social activities, and pet therapy visits to boost residents' spirits. The facility runs 24/7, while the main office hours are Monday through Friday from 8 AM to 5 PM. Amberwood's team focuses on respect and empathy, aiming for the best health and recovery for every guest, and families are encouraged to schedule a tour, talk over needs, and review policies before moving in, especially because there's been a history of falls resulting in injury, COVID outbreaks in hallways, incidents like lost dentures affecting eating, and some people have had unique living situations, from special foam mattresses to sleeping on the floor, and while telehealth isn't available, on-site staff are present around the clock to care for residents with high medical needs. Transportation services are available for appointments or outings, and while the community works for a peaceful, homey setting, it's good to know all the facts and look over each person's care plan closely. Amberwood tries to help every guest feel comfortable and at home, with nurses and staff committed to thoughtful care, but as with any facility, it's important to consider personal needs, ask questions, and make sure everything is safe and right for the resident.

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