Grand Regency of Rockford Supportive Living

    2114 Kishwaukee St, Rockford, IL, 61104
    3.5 · 32 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Caring staff, but cleanliness issues

    I had a mixed experience. Many nurses, CNAs and activities staff were caring, responsive and kept the community clean, safe and affordable with good food and engaging activities, but I also ran into poor communication, unresponsive phones, laundry and pest/bed-bug concerns, and even reports of disrespectful or stealing staff and rough treatment that management needs to address. Overall it's a decent, value-oriented place with excellent caregivers in parts, but serious staffing and cleanliness issues to watch for.

    Pricing

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    Amenities

    3.53 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.0
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      3.8

    Location

    Map showing location of Grand Regency of Rockford Supportive Living

    About Grand Regency of Rockford Supportive Living

    Grand Regency of Rockford Supportive Living sits in Rockford, Illinois, and serves adults 65 and older who want or need a supportive community, and it stands as sort of a bridge between fully independent living and full nursing care, offering help with daily tasks like bathing, dressing, medication, and even memory care for people living with dementia or Alzheimer's. Residents get private apartments with kitchenettes that have a microwave and refrigerator, easy to clean surfaces, large bathrooms with walk-in showers and safety rails, spacious closets, and emergency alert systems that keep people feeling safe, and each apartment has its own thermostat so folks can control their own temperature. The staff, trained professionals, provide care 24 hours a day, and they help with all activities of daily living, including moving around, toileting, and even eating if needed, while medical specialists like nurse practitioners, podiatrists, dentists, optometrists, occupational, speech, and physical therapists, psychiatrists, and psychologists regularly visit onsite. There's a beauty and barber shop right in the building, and meals come freshly cooked three times daily, with snacks, plus cable TV, WiFi, laundry, and weekly housekeeping all part of the single monthly rate, which is all-inclusive and competitive, and they accept Medicaid. Housekeeping, building maintenance, linen changes with linens included, trash removal, and dry cleaning also get taken care of for each person, with the grounds and building kept up by on-site staff, and there's guest parking for visitors. Residents can bring pets, and you'll see animals throughout the building.

    Grand Regency's campus includes a café, community areas for hobbies, arts and crafts, tabletop games, horticultural activities, and even a garden outside, with comfortable furnished spaces for gathering, movie and media rooms, a TV lounge, a computer room, a library with internet access, and entertainment spots, so you've got plenty to do socially and for fun. Residents have the option to join devotional and religious services right on site or even off-premises if they like, and there's bus line access nearby along with transportation available for shopping or doctor's appointments, and rides to medical visits at cost. They're set up for memory care with special plans for people facing memory loss, and each care plan gets tailored to the person's unique needs with input from specialists, the resident, and family. A part-time nurse, personal care assistants, and an administrator, Mr. Greg Taylor, are all on site, so someone's always around if situations change. Safety stays a priority-with smoke alarms, sprinkler systems, and carbon monoxide detectors throughout the building.

    Meals happen in a restaurant-style communal dining hall, guest meals are available, and people can also use kitchenettes in their apartments for snacks. For exercise and wellness, there are fitness programs on site. The building is a mid-rise style, so everything's accessible, and there's even an outdoor patio and private rooms that can be scheduled for family get-togethers or special events. Staff make sure people stay active, offering activities and Purpose-Driven Programming that encourages seniors to do what they enjoy and live as independently as possible, always centering privacy, autonomy, and personal choice. Grand Regency accepts individuals seeking supportive living, assisted living, or memory care, and makes room for a range of health and mental health conditions, all while prioritizing comfort, dignity, and a safe, loving community.

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