Rock River Healthcare

    707 W Riverside Blvd, Rockford, IL, 61103
    2.9 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Skilled staff but unsafe facility

    I had a mixed experience. The CNAs, nurses and therapy team were fantastic - they helped me recover, the room was spacious and I was allowed my big-screen TV - but chronic understaffing and slow call-light responses left me feeling neglected. I witnessed theft of belongings, staff complaining in front of patients, and serious cleanliness/upkeep problems (urine smell, corroded wallpaper, even bed-bug reports and uneven conditions between floors) that made it feel unsafe. Great clinical staff, but because of security and hygiene issues I would be very cautious about recommending this place.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.89 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Rock River Healthcare

    About Rock River Healthcare

    Rock River Healthcare sits along the Rock River on Riverside Blvd in Rockford, Illinois, and offers a wide range of care options including short-term rehabilitation, long-term care, respite care for caregivers, and specialized memory care for people with dementia or Alzheimer's. The facility also provides palliative and hospice care, so residents can get support at all stages of need. Residents get help with daily living activities, such as bathing and dressing, and can use physical, occupational, and speech therapy services as needed, and those needing onsite kidney dialysis can get it through a partnership with Rock River Health Care, which is a helpful option for those with special kidney needs. The staff includes nurses and provides medication management along with personal care. Meal services focus on meeting each person's nutritional needs and residents can take part in organized activities, spiritual programs, and field trips to help them stay social and active. The building has spacious living areas and shared spaces, with outdoor common areas and landscaped grounds where folks can enjoy nature and fresh air. Care at Rock River Healthcare uses a patient-centered approach with a team that aims to support comfort, independence, and dignity for every resident, and the atmosphere is calm and welcoming, with attention given to personalized needs and providing a sense of community.

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