South Elgin Living and Rehab Center LLC

    746 W Spring St, South Elgin, IL, 60177
    2.7 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed, mismanaged, dirty, exploitative facility

    I placed a loved one here and would not recommend it. Some longer-tenured staff were warm and hardworking and rooms/dining areas could feel homelike, but the place is badly mismanaged and understaffed - dirty halls, diaper smells, long waits for help, skipped rehab and doctor visits, and meds changed without notification. I witnessed nepotism (Fran's daughter works there), residents being taken to the bank, missing belongings, and suspect financial exploitation-I've requested an investigation and plan to report to state health officials. Sketchy, profit-driven administration outweighs the caring aides; not a facility I trust.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.67 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.3
    • Meals

      1.6
    • Amenities

      3.0
    • Value

      1.8

    Location

    Map showing location of South Elgin Living and Rehab Center LLC

    About South Elgin Living and Rehab Center LLC

    South Elgin Living and Rehab Center LLC sits in South Elgin, Illinois, and works as a for-profit senior living and rehab care facility owned by Petersen Health Properties, LLC. The building holds 152 certified beds, with 90 of those beds certified for Medicare and Medicaid, and the staff tracks hours for nurses and therapy services so residents get 24-hour skilled nursing, physical and occupational therapy, speech and respiratory therapy, and short-term or long-term rehab. People staying here can get personalized care plans, wound care, medication management, nutritional counseling, mental health services, pharmacy and lab services right on the premises, plus home making and transportation support if needed. The place is known for rehab with both inpatient and outpatient programs, like cardiac therapy, orthopedic rehab, optometry, podiatry, X-ray, and recreational therapy, and doctors can help with specialist services when called. The staff runs an Activity Center, Beauty Salon, Barber Shop, and group activity and fitness programs, and there's a 24-hour security system tied in for safety. The building doesn't belong to a hospital or a Continuing Care Retirement Community, and while there's only a resident council and no family council, folks do have a say on some matters inside. The nursing staff rates much above average for registered nurse staffing, but the Medicare overall rating sits much below average, with average overall staffing and 1 hour 17 minutes of licensed nurse time per resident each day, including almost an hour from registered nurses, and only 8 minutes per day for physical therapy. Inspection reports show 7 recent deficiencies but nothing severe, and there's no record of fines over the last three years. While some scores-like quality of resident care and mobility improvement-are much above average, a lower rate of residents received pneumonia or flu vaccines, though use of antianxiety medication and physical restraints is lower than the state average and zero residents were physically restrained. About 13% of long-stay residents have some depressive symptoms and about 18% of short-stay residents feel moderate to severe pain, but very few have urinary tract infections. South Elgin Living and Rehab Center passes regular state inspections, and anyone with Medicare or Medicaid can look into living or rehab here because they accept both insurance options.

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