Haven of St. Elmo

    221 E Cumberland Rd, St. Elmo, IL, 62458
    3.8 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good therapy, but safety concerns

    I have mixed feelings. I appreciated the family-like atmosphere, long-term compassionate CNAs and nurses, outstanding PT/OT and transportation, secure memory care, and responsive administration. But the building is outdated and often dirty, food and bathrooms need work, and I witnessed serious safety and care problems - privacy violations, yelling aides, neglect of oxygen/meds, residents left in wheelchairs/bedsores, and even theft/denial of belongings; one staff member (Bridget) behaved abusively and should be removed. Overall, wonderful therapy and many caring people, but unresolved safety and cleanliness issues make me hesitate to recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.75 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      3.9
    • Meals

      1.5
    • Amenities

      2.0
    • Value

      3.8

    Location

    Map showing location of Haven of St. Elmo

    About Haven of St. Elmo

    Haven of St. Elmo provides skilled nursing, short-term rehabilitation, and long-term care, and the staff there tries hard to make everybody comfortable and well looked after, because the caregivers you meet every day are the ones who set the tone for the place with their kindness and know-how. The facility offers services that help people recover from illness or surgery, with physical therapy to build strength, occupational therapy to help with daily tasks, and speech therapy to work on communication and swallowing, and all these treatments come from folks who know what they're doing and pay real attention to what each resident needs. There are specialty programs for memory care, psychiatric rehabilitation, cardiac rehab, post-stroke rehab, wound care, pain management, and orthopedic and joint replacement, and they've got licensed medical team members working to help people manage things like diabetes, heart failure, and medication, day and night if that's what it takes. Residents get their own care plans made just for them, and the staff really tries to understand each person's goals and motivations, which means care feels more natural and less like a routine. Folks who need long-term skilled nursing have a dedicated nursing team for regular check-ups and ongoing care, while social services can step in to help families make sense of what's next. Amenities like massage therapy, reflexology, an on-site beauty salon, and specialized meal plans add a bit of comfort, and there are lounges, Wi-Fi, cable TV, and activities that can brighten up the day. Residents also have housekeeping and laundry taken care of, and health products, like Plexus Slim or pain relief medicines, are available when needed. The facility's got a peaceful atmosphere where people can work toward getting strong enough to go home, or just settle into daily routines with dignity and support, plus they keep up care even after a resident leaves, guiding them so life can be fuller and more rewarding. Staff members put effort into connecting with both residents and their families, so everybody feels like they're understood, and the programs and rooms have their own names to keep things clear and organized for whoever walks through the door.

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